Collections Officer at Momentum Credit

Role Summary

This is a great opportunity to take ownership and grow with Kenya’s leading non-bank lender. 

Reporting to the Portfolio Manager, you will be responsible for the overall collection efficiency and effectiveness of the business. They want you to effectively and efficiently drive the collection process beyond the set targets and standards.

Key Responsibilities

• Ensure 85% Collection Efficiency across the organisation
• Ensure that PAR 30 is below 5%
• Ensure that the collection process is adhered to according to the set policies and procedures by MCL
• Develop improved collections strategies that consistently lead to achieving or exceeding company financial goals
• Maintain world class customer service
• Ensure MCL’s assets are properly and safely stored
• Ensure 100% fleet tracking

Does this sound like you?

• You have a bachelor’s degree in a relevant course from a recognized university
• 1+ years of experience in a Collections role
• You have strong customer service skills
• You build great relationships and are a strong verbal and written communicator in English
• You are a person of unquestionable integrity
• You are an analytical thinker who works with numbers on a daily basis

Career Progression

We offer a competitive compensation and benefits package, and the opportunity to grow into PM role with responsibilities across Africa as we expand our team and products.