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  • Posted: Jan 9, 2019
    Deadline: Jan 23, 2019
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    Human Capital Solutions Services (HCSS) is a consulting company registered in Kenya in 2004, officially became active in 2011. The main thrust of the services offered is assisting enterprises to find the right people at all levels, offer human resources advisory services and all other people related solutions
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    Shop Manager

    Job Description

    Reporting to the Managing Director/Owner, the Manager will be responsible for managing the shop and growing the business.

    Duties and Responsibilities

    • Manage on the counter sales.
    • Ensure high levels of customer satisfaction through excellent service.
    • Deal with all issues that arise from staff or customers (complaints, grievances etc.)
    • Maintain an updated stock control ledger.
    • Ability to look for business opportunities e.g. through tenders and social media.
    • Maintain an updated list of inventory.
    • Set and monitor counter sales targets for sales floor and for outsourced sales persons.
    • Ensure timely follow up on payments from creditors.
    • Deal with suppliers and vendors.
    • Any other Administration duties as assigned.

    Qualifications and Experience

    • Degree in business administration, operations, or any related field.
    • 2-3 years of related experience in retail, or an environment similar to this, is an added advantage.
    • Excellent oral and written communication skills.
    • Proficient in Microsoft Office Packages.

    Method of Application

    Interested candidates are encouraged to apply and submit CVS to jobs1@hcsafrica.com indicating their day telephone contact and level of pay by Wednesday 23rd January 2019.

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