Underwriting Associate at Britam

Job description

General Insurance Business

• Review all applications for insurance – determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise;
• Prepare quotations as per authority matrix;
• Custodian of underwriting documents e.g. Motor certificates;
• Conduct Risk surveys for small risks as per authority matrix;
• Prepare & issue certificates and cover notes where necessary;
• Ensure timely preparation and dispatch of policy documents including valuation reports, debit, credit notes & endorsements and authorising them within agreed and set authority limits;
• Implement credit control policy and ensure that premiums are debited and collected as required;
• Ensure receipting of premium collections, daily banking as well as preparation of premium reports for all lines of business as applicable
• Assess the loss ratios and ensure that only quality business is invited for renewal;
• Review and communicate renewal terms, ensure renewal notices go out on time and follow up renewals to ensure high retention rate;

Life Insurance Business

• Conduct 1st level underwriting of new business /by carrying out completeness and accuracy checks to ensure data was captured accurately in the application and systems;
• Scanning and indexing of application forms;
• Receipting (cheques/standing orders/checkoffs) and posting payments in Igas;
• Preparing daily Igas premium report;
• Advise Policy Administration on dishonoured cheques and write letters to customers regarding the same;
• Processing refunds/cancelled policies/deductions after maturity, claims and surrenders;
• Forward issued applications to registry;
• For Legacy GI branches, hold brief in the event the customer service assistant is absent by performing that role’s tasks.
• Perform any other duties as may be assigned from time to time
• Bachelor’s degree (insurance option preferred)
• At least one year experience in the insurance industry

Emerging Leaders In Britam Need To

• Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;
• Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
• Ensure that department priorities are adhered to and effectively communicated;
• Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;
• Embody a high performance, proactive culture;
• Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;
• Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;
• Effectively set and monitor priorities and objectives for more junior staff;
• Understand and communicate objectives in relation to the larger organisational impact;
• Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
• Appropriately model the company values while setting the pace and energy for delivering;
• Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
• Provide access to accurate and consistent information and services across all channels;
• Ensure a seamless experience for clients;
• Improve service delivery for clients;
• Engage in continuous brand building to become the trusted partners to clients.