UX Researcher (remote, freelance) at Applause

Job description

Usability studies are an Applause core service offering where we provide user feedback and UX studies to our customers. There are upcoming projects in Kenya and we are currently looking for a UX researcher who is a native or near-native speaker and living in-country or very familiar with the country. 

Location: Remote, but local in-country Kenya preferred

Language: Native speaker; able to communicate effectively in English

Duration: Long term, open-ended

Capacity: Variable, demand-based hours

Responsibilities:

• Defining, planning and conducting user research
• Delivering compelling insights to the Product and Design teams
• Providing actionable feedback to guide Product and Design decisions
• Developing, innovating and evangelizing user research best practices

Qualifications:

• 3+ years in a Usability Research role or relevant professional experience
• Bachelor's Degree in Human Computer Interaction, Psychology, related field or similar work experience
• Broad experience in qualitative research methods, especially remote and unmoderated methods
• Comfortable with metrics; able to synthesize quantitative data with qualitative user research
• Proficiency in planning, scoping, conducting, analyzing and communicating research
• Effective communicator able to work in Kenyan and English
• Very collaborative with a demonstrated ability to work effectively in a dynamic and creative environment