Customer Relations Officer at Lipa Later

Job Details

The role will include the following responsibilities:

• Promote the company’s products to existing and potential clients.
• Process client applications
• Achieve monthly sales targets
• Effectively manage and expand the relationships with existing clients and bringing in new clients from existing eco-system.
• Resolve client queries in a timely and appropriate manner.
• Manage a team of Field based Sales Executives
• Build and maintain an excellent work environment for the team to develop individual potential and achieve demanding targets.
• Submit weekly progress reports.
• Forecast sales targets and ensure they are met.

Qualifications

• Must have a Diploma/Bachelor’s degree
• Good knowledge of microfinance/insurance industry with at least 2 years’ experience
• Excellent communicator, Confident, Energetic, motivated, and detail oriented
• People Management Skills
• A creative and proactive approach towards challenges
• Ability to influence and build relationships at all levels
• Independent, resourceful and possesses high drive to excel
• A high sense of responsibility, accuracy, and commitment