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  • Posted: Apr 17, 2019
    Deadline: Not specified
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    Founded in 1967 by Mr. Khetshi Chandaria, Paperbags Ltd is a packaging company in Kenya that manufactures quality paper packaging i.e. brown and white paper bags, sacks, and smart packaging materials. Paperbags Ltd continues to operate today based on the guiding principles established by the company, which strongly advocates that "the customer is king”. Paperbags Limited takes pride in being ISO and FSSC certified, making us one of the leading food packaging manufacturers in Kenya. Our entire team takes immense pride in maintaining quality standards and manufacturing processes that emphasise our commitment to be the leading paper packaging manufacturer in Kenya and the East Africa region of Tanzania, Uganda and Rwanda.
    Read more about this company

     

    Sales Administrator

    About the role

    Paperbags Ltd looking for a sales administrator who will perform key functions to support sales teams in various ways and also performs office-based administrative duties.

    Responsibilities

    • Pipeline Management:
      • Maintaining an accurate database of customer information such as billing details, product preferences, and correspondences.
      • Processing of invoices.
      • Record Keeping of all sites visits made.
      • Maintaining accurate and updated records of sales figures on a daily, weekly and monthly basis.
    • Follow-up on orders:
      • Preparing estimates upon requests by customers and closely monitoring the progress of on-going customer orders.
      • Ensure timely order fulfillment and delivery to customers.
    • In-store sales:
      • Providing walk-in customer with product samples and catalogs and recommending products to customers based on customers’ needs and interests.
    • Administration duties:
      • Scheduling appointments to make site visits for both existing & prospective customers for the sales reps.
      • Picking and making sales calls and follow up calls
      • Any other duty as may be assigned by your manager from time to time.

    Required Qualifications

    • A minimum diploma/ degree in business related field or equivalent.
    • Competent in computer applications, Microsoft Excel, Word, PowerPoint, Access, etc.
    • Customer service experience.
    • At least 3 years of experience working as a Sales Administrator in a busy environment

    Key Performance Indicators (KPIs)

    • Minimal customer complaints.
    • Meeting delivery targets/timings etc.
    • Pipeline management/record keeping accuracy
    • Customer satisfaction

    Method of Application

    Interested and qualified? Go to Paperbags Ltd on www.linkedin.com to apply

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