Marketer at Bonfire Adventures

Job Details

• Present, promote, and sell products or services to new and existing clients
• Plan domestic tours including lodging, food and transportation arrangements; negotiates with tour operators on domestic and international tour packages and ticketing
• Conducts post-tour evaluations, analyses and reports response
• Liaise with airlines for the best prices as well as other transport companies to ensure travel arrangement including for transport, accommodation and food as made according to the clients’ requirement
• Book transportation and hotel reservations, using computer terminal or telephone
• Negotiate and prices tours for the clients to help generate revenue for the tour company Arrange for the collection of payment as well as for transportation and accommodation from customers
• Conduct client relationship management which will include; assisting clients to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required
• Promote the tour company using e-marketing
• Create and advise the clients on their itinerary
• Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations
• Tracks and notifies travellers of payment received and balance due
• Promotes tours and generates publicity by attending travel fairs, tour & travel presentations

Qualifications

• Certificate/ Diploma in Tourism Studies, Business Administration or related field
• More than 1 year of in the tour business
• Good negotiation and planning skills
• Good at providing positive public relations
• Able to handle complaints well
• Good organization skills
• Able to multitask and coordinate several tour events simultaneously
• Good communication skill in both oral and written
• Good customer and Personal Service