Customer Service Representative at Palbina Travel Ltd

The ideal candidate loves talking to people and proactively solving issues. Can handle over 50 clients enquirries, issues raised solve in a month.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work