Technical Manager at Brighter Africa

Reports to the Chief Executive Officer

Description

This position description is subject to change at any time as needed to meet the requirements of the

company.

Position Summary

The Technical Manager is responsible for technical leadership in safely and efficiently performing inspections, repairs and maintenance of general purpose vehicles.

Duties and responsibilities

• Oversee automotive mechanics in maintenance, servicing and repair of vehicles and/or internal combustion equipment in the most efficient and effective manner as prescribed by the companies’ service delivery policy.
• Assist in the supervision and operation of the garage, as directed.
• Perform all duties of skilled automotive mechanic following recognized procedures for such work, as required and assist in the supervision and operation of the garage, as directed.
• Ensure proper annotation of all maintenance performed on prescribed forms for data collection.
• Initiate corrective actions to resolve problems, prevent delays and guarantee customer satisfaction.
• Responsible for following a comprehensive safety program in compliance with NEMA, OSHA requirements.
• Responsible for a comprehensive technical in-service training in compliance with the company’s continuous professional development(CPD) program.
• Responsible for maintaining a safe, clean, sanitary, healthy, presentable, professional atmosphere, free of dust, clutter and trash in all working facilities and areas.
• Responsible for precise execution of company time reporting procedures, accurate completion of timesheet, train and supervise staff as required.
• Performs as alternate records custodian and vehicle manager.
• Shall be the key liaison person in technical communication with customers and/or supervisor in all matters regarding automotive repairs
• Assist in purchasing of repair parts/supplies, and the maintenance of necessary catalogs/records and advise garage personnel on problems encountered in repairs and servicing.
• Cooperate with supervisor to implement policies governing vehicle maintenance and perform any other duties as duly assigned by the supervisor.

Requirements and Qualifications

• Have a diploma or a degree in Automotive engineering course or a related course.
• At least 3 years’ and above experience as a technical manager in a related company.
• Have excellent interpersonal and customer care skills
• Good combination of technical and management experience in a busy environment.
• Leadership and analytical skills
• Ability to handle difficult situations and provide solutions