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  • Posted: Sep 18, 2019
    Deadline: Oct 12, 2019
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    Radisson Hotel Group is one of the world's largest and most dynamic hotel groups with seven distinctive hotel brands with more than 1,100 hotels in destinations around the world. Our portfolio of hotel brands includes: Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson and Country Inn & Suites by Radis...
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    Front Office Manager

    Our first class Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, people focused and empowered team.
    A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

    Responsibilities

    • Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
    • Overseas and participates in the prompt and courteous check in and check out of guests
    • Utilises leadership skills and motivation to maximise team member productivity and satisfaction
    • People developer/exporter

    Qualifications

    • Proficient in all Front Office and Guest Relations procedures to be a resource when needed
    • A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
    • Commercially aware
    • Driven and ambitious to inspire the team to consistently deliver and exceed service standards
    • Clear thinker with excellent communication abilities
    • Strong working knowledge of Opera Property Management System

    Method of Application

    Interested and qualified? Go to Radisson Hotel Group on harri.com to apply

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