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  • Posted: Oct 8, 2019
    Deadline: Oct 30, 2019
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    Food & Beverage Manager

    Salary: KES 100,00 – 170,000 (Depending on relevant experience)
    Reporting to: General Manager

    Job Description

    Our client is a premier 4-Star Hotel in Kisumu. They seek to hire a mature and experienced person in the role of Food & Beverage Manager.

    Job Purpose
    Plan, organise, control and guide the activities in the F&B department so as to ensure the delivery of quality service to the hotel customers and increased profitability for the organisation. Provide leadership and direction to the department

     Responsibilities

    • Initiating and implementing the department’s operating standards and procedures for the smooth running of the department
    • Ensuring the maintenance and the delivery of quality standards that comply with the health and safety measures for the department
    • Managing the staff complement so as to guarantee its smooth running and efficiency.
    • Managing the staff performance and career growth
    • Resolving customer complains/ assessing customer feedback and corrects
    • Giving guidance on new and innovative menu and services to meet customer expectations. Training on new men.
    • In liaison with Food Production, manage the dining reservations in respect to menu, pricing and special packages and keep within budget
    • Marketing the Hotel products so as to achieve the financial goals of the hotel
    • Acting as the duty manager
    • Addressing customer feedback
    • Any other duties delegated by the General Manager

    Qualifications

    • Communication – The ability to communicate clearly and persuasively, orally or in writing
    • Team orientation – ability to work cooperatively with other members of the team (HODs) with a full understanding of the role to be played as a team member
    •  People management – Ability to manage and develop people and gain their trust and cooperation to achieve results. Managing resources, people, programmes and projects
    • Leadership – Capacity to inspire individuals to give of their best to achieve the desired results
    • Customer Focus – Looking after the interests of the hotel guests and ensuring that their wants, needs and expectations are met/exceeded.
    •  Business awareness – Capacity to understand the business needs and priorities of the organisation and the capacity to identify and explore business opportunities.
    • University Degree in Hotel and Hospitality Management
    • 5 – 7 years’ experience in the hotel industry in comparable roles
    • Knowledge of ISO & FSMS standards is an added advantage
    • Strong People Leadership skills

    Method of Application

    If you hold necessary experience and qualifications for this role, please send us your application to info@leeandmyles.com quoting the position on the email subject line. Applications closes on 30th October 2019. Only shortlisted candidates will be contacted.

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