Housekeeper at Alternate Doors

Job Description

Our Client a high end restaurant is currently looking to hire a Housekeeper.

Responsibilities

•  Replenish amenities according to the operational standards.
• Deliver and retrieve items on loan to guests e.g. iron and ironing boards
• Ensure security of guest rooms and privacy of guests
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning etc.) as required
• Cleans guest bathroom/bedroom/floor corridor.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.

• Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
• Resolve guest complaints, ensuring guest satisfaction.

Qualifications 

• Must have at least 1 to 3 years working experience in the hospitality industry
• Must have a certificate or diploma in the related field.