Senior Relationship Manager, Regional Markets at KCB Bank Kenya

The Position:

Reporting to the Head, Regional Markets, the position will be the principal contact between a designated portfolio of Regional Markets customers and the Bank in order to drive business, manage profitability growth and maximize revenue. This position will be responsible for the management of Client relationships to deliver products and services from our Corporate offices in Mombasa.

Key Responsibilities:

• To implement the Regional Markets Sector Strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Drive sustainable growth through the delivery of innovative and customized financial solutions to meet identified customer needs.
• To build and maintain productive strategic relations with Customers/ Suppliers/ Line manager/ Stakeholders to drive the development and delivery of business solutions and revenue growth for the Regional Markets sector.
• Ensure strong cross-selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant Business Units in the Bank.
• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.
• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
• Ensure timely 68preparation of relevant reports and daily monitoring of accounts to ensure facilities have accurate interest rates within the approved limits and taking remedial actions, in line with policy.
• Ensure compliance to the Bank’s policies, procedures and regulatory requirements.
• Lead, motivate, and continuously develop a credible high performing team.

The Person:

For the above position, the successful applicant should have the following:

• University Degree preferably in a Business related field from an institution recognized by Commission of Higher Education.
• Master’s degree or Professional qualifications in a relevant field preferably CPA/ ACCA or AKIB will be an added advantage.
• 8 years’ experience in managing Regional Markets (Coast, Western, Rift & KCB Subsidiary) Portfolio with below responsibilities:
  • Sales; deal origination and execution of customized financial solutions
  • Relationship Management and Customer Service
  • Financial Analysis and Business Performance Management
  • Product Development and Portfolio Management
  • Credit Management
  • Transaction Banking & Product Services
  • Cash Management
  • 4 years’ experience in Project Management, Asset Based Financing & Trade Financing
• Advanced knowledge of Corporate Banking Products & Services within Banking Industry.
• Willing to be located in Mombasa.
• Excellent interpersonal and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Advanced leadership skills with demonstrated competencies in championing high performance management.
• A good understanding of Risk, Compliance policies and procedures.