Business Development Manager-Public Policy Programmes at Strathmore University

Reporting: Associate Director Public Sector Programmes and Digitization

Relationships And Contact: Staff, External Stakeholders

Job Purpose:

To market and sell public policy programmes while building and cultivating sustainable key relationships with potential public sector and private sector partners, nationally and internationally.

Main Duties And Responsibilities:

1. Sales:

• Targeting new clients for business development and proposing new initiatives for existing clients, to increase sales opportunities and achieve personal and team financial targets.
• Developing and maintaining relationships with new and existing clients, developing industry linkages to sustain SBS as their knowledge partner in transforming Africa leaders.
• Continually devise ways to increase customer experience to deepen client/partner relationships and maintain lasting client and partner relationships.
• Data mining and developing a prospect pipeline for each program allocated.

2. Marketing:

• Analyzing and managing stakeholders to maintain a close engagement and relationship with the market.
• Undertaking continuous business intelligence to understand client needs at organization, industry and country level to ensure proposal of relevant and timely executive education and consultancy solutions.
• Tracking client satisfaction with frequent client review meetings and effective evaluation of programmes and consultancy engagements.

3. Operational Excellence:

• Supporting faculty members to ensure delivery of client promise and delivery of expected outcomes to the clients.
• Preparing internal management reports and client reports as required, to support data-driven decision making for enhanced client relations and effective process improvement. 

4. Key Account Management:

• Develop long term Setting planning and forecasting of each key account.
• Setting specific goals and objectives for each key account
• Managing buying cycles and their impact on the sales strategy
• Developing and maintaining key accounts in turbulent market conditions

Job Requirements

The post holder will be required to have and to demonstrate evidence of the following qualifications, attributes and skills:

• Bachelors and/or Masters’ degree in a business related area qualifications in Human Resource Management will be an added advantage
• Minimum 5 years relevant working experience in business development with proven experience in sales, managing client relations, key account management.
• Ability to guide senior business leaders in designing training plans which will achieve desirable business results.
• Good research, planning and reporting skills.
• Excellent business communication and etiquette skills with a flair for pitching.
• Ability to analyze data from various sources including a thorough understanding of how business works and where opportunities lie.