People Manager at Pula

About the role

If you thrive in working in a dynamic environment where the demands are high, where you will be challenged every day and where you will get to deliver solutions that positively impact millions of farmers, then this role is for you!

We are looking for an exceptional individual with a proven track record in designing human capital systems and initiatives to spearhead our employee culture and engagement projects.

What we offer:

Become an early team member of a VC backed technology company that has provided insurance and agronomy solutions to over 1,100,000 smallholder farmers across 10 countries in 2019.

Change the story of farming in Africa. We were the first to deliver agriculture insurance in many of the countries we work in, and have given farmers confidence, professionalism and pride. This is a chance to be part of that story.

We pride ourselves in operational excellence, both in terms of growth, technology as well as in our field operations and interactions with farmers. You will be part of an exceptional and award-winning team and we will help you raise the bar and deliver what has never been done before.

Terms of Reference :

• Design a seamless onboarding process for new employees that includes training materials on company culture as well as systems for both HQ and country based staff(e.g. how to use internal technology systems such as CRM, Task Management System etc)
• Work with Pula team to develop learning materials that enable new employees to quickly understand our core business
• Develop an employee handbook that lays out all important company policies and procedures
• Develop a playbook for ways of working that synthesizes best practices for team management, cohesion and accountability
• Define cadence for existing internal culture activities such as our “lunch and learn” program and provide actionable suggestions for strengthening employee engagement in these
• Work with Pula team to define a range of culture programming focused on fostering interpersonal engagement within the team outside of work context
• Work with Pula team to define a company policy on leave and remote working
• Finalize existing salary rationalization and promotions framework and define a roadmap for implementing and messaging this to our staff
• Review existing performance management framework and suggest improvements
• Review existing staff feedback surveys and suggest improvements/best approaches to synthesize and respond to such feedback
• Manage the rollout an upcoming of an employee benefits scheme
• Map out a standard hiring procedure for high skilled roles for our HQ office and regional leads
• Create a productive framework for an annual offsite retreat that will be focused on annual company goal setting and revisiting company DNA and values

Required Technical and Professional Expertise

• Proven human capital leader with a firm understanding of best practices in people management and culture building
• Experience developing HC systems and processes from scratch
• Experience designing people and culture initiatives particularly in a start-up environment
• Empathetic listener, “people person” who can quickly diagnose HR issues, propose and execute solutions in a short amount of time
• Ability to plan for and manage multiple projects at the same time
• Ability to use Google Drive Apps, Task Management Systems and other productivity technology with ease
• Experience in working in diverse multi background teams is a must.

Preferred Prof Experience

Knowledge and background in Insurance or Agriculture is an advantage