Manager IT & Infrastructure at Kenya Trade Network Agency (KenTrade)

To plan, organize and manage staff and overall operations to ensure stable operations of the KenTrade’s ICT infrastructure. This includes developing; maintaining, supporting and optimizing key functional areas particularly computing and storage infrastructure, network infrastructure, data and telecommunication system.

Responsibilities

• Manage and establish priorities for maintenance, design, development and analysis of entire infrastructure systems inclusive of LANs, WANs, internet, security and wireless implementations;
• Define and manage the IT Disaster Recovery Structures for the organization;

• Ensure effective IT assets management inclusive of component inventory maintenance and associated documentation;
• Perform feasibility studies for different upgrade projects, conversions and improvements;
• Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use;
• Establish service level agreements with service providers;
• Prepare specifications for bid proposals, contracts, scope of work reports, and other documentation for IT and infrastructure projects and associated efforts;
• Perform cost-benefit and return on investment analysis for proposed IT and infrastructure to aid management in making implementation decisions;
• Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, servers e.t.c;
• Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, department heads, end user and contractors and vendors;
• Coaching and mentorship of junior members of the team;
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

Qualifications

• Master’s degree in Information Sciences, Information Systems, Information Technology, Computer Science, Business Management or related from a recognized institution;
• Bachelor’s Degree in Information Sciences, Information Systems, Information Technology, Computer Science or related from a recognized institution;
• Certification in CISA, ITIL, and Project Management Certification e.g. PRINCE2
• Leadership Course lasting not less than 4 weeks;
• Certificate in Computer Applications/ Proof of proficiency in computer applications;
• Membership of good standing to a relevant professional body;
• Relevant work experience of not less than nine (9) years, four (4) of which should be in a Management position;
• Meets provisions of Chapter Six of the Constitution