Account Director (Advertising Practice) at Fanisi HR Solutions

• The Account Director is responsible for the day-to-day management of the key account(s) to ensure that agreed deadlines and deliverables are met on time and within budget. The individual will lead day-to-day client engagements and also assist in closing new business opportunities across existing and new clients.
• This role is for an entrepreneurial individual who seeks to work towards building and managing a portfolio of clients. You must be a strong strategic thinker with a “can-do attitude” , a passion for communications and leading teams to deliver great work.

Key Duties and Responsibilities:
Client Service:

• Serve as the primary point of contact for all day-to-day client queries and support.
• Oversee all client deliverables, ensuring timely delivery and exceptional quality.

Stakeholder Management:

• Build and maintain strong relationships with internal and external stakeholders.
• Collaborate with various teams to facilitate effective communication and support.

Creative Collaboration:

• Partner with the creative team to deliver strategically sound, consumer/stakeholder-relevant, and award-winning work.

Business Acumen:

• Support revenue and account profitability in line with projections.
• Manage client contracts and compile monthly activity reports.
• Identify and capitalize on incremental business opportunities within existing accounts.

Consulting & Strategy:

• Support the Unit's Business Leader in providing strategic, crisis, and senior-level communications counsel.
• Contribute to organic growth and new business opportunities.
• Review and approve key client deliverables for quality assurance.

People Management:

• Supervise internal business teams to ensure timely delivery of deliverables.
• Delegate tasks effectively and mentor junior team members to foster growth.
• Train support team members on industry and client-specific information.

External Engagement:

• Participate in industry awards submissions and external presentations/seminars.
• Collaborate with the Unit’s Business Leader in raising the profile of the business.

Required Specifications

• At least 7 years of industry or agency experience
• Ability to draft high-client business briefs and reports
• Experience in project management – developing, managing, tracking, resourcing, budgeting & measurement
• Proven experience in client service or a similar leadership role.
• Strong knowledge of industry trends and specific insights.
• Ability to manage multiple accounts independently.
• Proven ability to mentor and develop junior team members.
• Strategic thinking and problem-solving abilities.
• Minimum - University degree from a recognized university. MBA and CIM Diploma is also desired