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  • Posted: Aug 6, 2020
    Deadline: Not specified
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    At Alternate Doors we pride ourselves on ensuring both the Employers and the job seekers get what they want in the most professional and efficient manner. ( HASSLE-FREE). As a client(Employer), we believe in ensuring we understand your business and your needs so that we can get the best candidates available for your business, and we will use any means ne...
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    Admin Assistant

    Our client in the insurance industry is currently looking to hire an Admin Assistant to be based in Utawala.

    Responsibilities

    New & Renewal Business

    • Prepare quotations
    • Send proposal forms and requirements
    • Follow ups to close business
    • Schedule meetings for clarification
    • Scan and save renewal notices in the computer.
    • Send renewal notice emails to specific clients

    Customer Service

    • Quotations
    • Prepare stickers and cover notes
    • Request for policy documents/ endorsements  and dispatch
    • Premium follow up
    • Valuation reports follow up
    • Banking and receipting

    Filing & Recording

    • Each business should be recorded on production book accordingly
    • Update receipt numbers after every transaction
    • Scan and save clients documents, receipts e.t.c
    • File documents in respective files
    • Update data base – various companies

    Responding to Emails & Calls

    • Respond to emails/ calls received
    • Do emails for reminders, follow ups

    Claim Processing

    • Report a claim to claims department
    • Send the clients claim form and list of required documents
    • Submit relevant documents once received
    • Do follow up on claim status
    • Request for release letter (motor vehicle)

    Qualifications

    • A minimum of Diploma/Certificate in Secretarial Studies and/or Business Administration
    • At least 6 months to 1 year of experience in the insurance industry
    • Insurance Knowledge
    • Certificate in Office Management– added advantage
    • Proficient in the use of Microsoft Office Suite and packages
    • Telephone efficiency and very well spoken
    • Client Focus

    Method of Application

    Please send your CV to jobs@alternatedoors.co.ke

    Build your CV for free. Download in different templates.

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