Admin Assistant at Alternate Doors

Our client in the insurance industry is currently looking to hire an Admin Assistant to be based in Utawala.

Responsibilities

New & Renewal Business

• Prepare quotations
• Send proposal forms and requirements
• Follow ups to close business
• Schedule meetings for clarification
• Scan and save renewal notices in the computer.
• Send renewal notice emails to specific clients

Customer Service

• Quotations
• Prepare stickers and cover notes
• Request for policy documents/ endorsements  and dispatch
• Premium follow up
• Valuation reports follow up
• Banking and receipting

Filing & Recording

• Each business should be recorded on production book accordingly
• Update receipt numbers after every transaction
• Scan and save clients documents, receipts e.t.c
• File documents in respective files
• Update data base – various companies

Responding to Emails & Calls

• Respond to emails/ calls received
• Do emails for reminders, follow ups

Claim Processing

• Report a claim to claims department
• Send the clients claim form and list of required documents
• Submit relevant documents once received
• Do follow up on claim status
• Request for release letter (motor vehicle)

Qualifications

• A minimum of Diploma/Certificate in Secretarial Studies and/or Business Administration
• At least 6 months to 1 year of experience in the insurance industry
• Insurance Knowledge
• Certificate in Office Management– added advantage
• Proficient in the use of Microsoft Office Suite and packages
• Telephone efficiency and very well spoken
• Client Focus