Administrative Assistant at Kenya Revenue Authority (KRA)

Job Summary

• The jobholder will be responsible for providing executive support to the CEO and offer HR and Administrative Support in the office.

Duties & Responsibilities:

• Provide administrative and executive support to the CEO, HR function, and management team.
• Coordinate office administration activities and ensure smooth day-to-day operations.
• Support HR administrative processes including staff records management, onboarding coordination, leave tracking, and training logistics.
• Receive, record, and distribute official correspondence, packages, and documents.
• Organize meetings, prepare meeting materials, take minutes, and follow up on action points.
• Manage office supplies, filing systems, and general office records.
• Coordinate travel arrangements, appointments, and schedules for the CEO’s office.
• Handle telephone calls, visitor reception, and stakeholder enquiries professionally.
• Support internal and external communication with staff, clients, and service providers.
• Assist in implementing and maintaining office administration and HR procedures.
• Handle administrative requests and provide general office support to staff and management.

Person Specifications

For appointment to this job, the candidate must have:

• Bachelor's degree in Business Administration, Human Resource Management, Secretarial Studies, or a related field from a recognized institution.
• At least two (2) years' relevant experience in administration, executive support, or human resource support.
• Membership to the Institute of Human Resource Management (IHRM) or a relevant professional body will be an added advantage.

Key Competencies

• Excellent oral and written communication skills.
• Strong customer service and interpersonal skills.
• Good planning, coordination, and organizational abilities.
• High attention to detail and quality focus.
• Good problem-solving and decision-making skills.
• Ability to handle confidential information with professionalism.
• Resilient, proactive, and results-oriented.