Job Openings at Kenya Revenue Authority (KRA)

Job Summary

• The jobholder will be responsible for providing executive support to the CEO and offer HR and Administrative Support in the office.

Duties & Responsibilities:

• Provide administrative and executive support to the CEO, HR function, and management team.
• Coordinate office administration activities and ensure smooth day-to-day operations.
• Support HR administrative processes including staff records management, onboarding coordination, leave tracking, and training logistics.
• Receive, record, and distribute official correspondence, packages, and documents.
• Organize meetings, prepare meeting materials, take minutes, and follow up on action points.
• Manage office supplies, filing systems, and general office records.
• Coordinate travel arrangements, appointments, and schedules for the CEO’s office.
• Handle telephone calls, visitor reception, and stakeholder enquiries professionally.
• Support internal and external communication with staff, clients, and service providers.
• Assist in implementing and maintaining office administration and HR procedures.
• Handle administrative requests and provide general office support to staff and management.

Person Specifications

For appointment to this job, the candidate must have:

• Bachelor's degree in Business Administration, Human Resource Management, Secretarial Studies, or a related field from a recognized institution.
• At least two (2) years' relevant experience in administration, executive support, or human resource support.
• Membership to the Institute of Human Resource Management (IHRM) or a relevant professional body will be an added advantage.

Key Competencies

• Excellent oral and written communication skills.
• Strong customer service and interpersonal skills.
• Good planning, coordination, and organizational abilities.
• High attention to detail and quality focus.
• Good problem-solving and decision-making skills.
• Ability to handle confidential information with professionalism.
• Resilient, proactive, and results-oriented.

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Job Summary

• The jobholder will be responsible for managing, supporting, and maintaining the Scheme’s ICT systems, networks, and technology infrastructure to ensure secure, efficient, and reliable operations, while providing user support and technical assistance to staff and stakeholders.

Duties & Responsibilities:

• Provide day-to-day ICT support to staff, including troubleshooting hardware, software, network, and system issues.
• Set up, configure, and maintain computers, user accounts, printers, and other ICT equipment.
• Monitor and maintain the Scheme’s ICT systems, networks, databases, and website to ensure reliability and security.
• Support implementation of information security, data protection, backup, and disaster recovery procedures.
• Conduct routine system maintenance, updates, and repairs in liaison with service providers where necessary.
• Provide support in management of the Scheme’s website and social media platforms, including content updates and basic digital support services.
• Assist in generating ICT reports and tracking system performance and user support requests.
• Support user access management and ensure compliance with approved ICT security procedures.
• Maintain proper ICT documentation, inventory records, and asset registers.
• Liaise with vendors and service providers on ICT support, maintenance, and system improvements.
• Support business continuity and operational efficiency through effective ICT service delivery.

Person Specifications

For appointment to this job, the candidate must have:

• Bachelor’s Degree in Information Technology, Computer Science, or a related field from a recognized institution.
• Minimum of Four (4) years’ experience in ICT support, systems administration, or a related role.
• Possession of any two relevant ICT certifications from the list provided below will be considered an added advantage:
• CompTIA A+, N+, CCNA, MCSE, MCSA, ITIL, Google IT support, Project Management, UI/UX Design, any cloud certification, AI and Machine learning
• Experience in website management, social media support, and user support services will be an added advantage.

Key Competencies

• Working knowledge of Microsoft systems, email, networking, data backup, and basic web technologies including HTML.
• Strong ICT troubleshooting and problem-solving skills.
• Good communication and customer service skills.
• Basic knowledge of systems administration, networking, and cybersecurity.
• Good planning, organization, and attention to detail.
• Creativity and innovation in digital support and communication.
• Ability to work independently and manage multiple tasks.
• Basic website management, cloud and social media administration skills.
• Basic email and Active Directory management
• Basic coding knowledge, including HTML and related web technologies.

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Job Summary

• The jobholder will be responsible for maintaining pension records, processing and reviewing member benefits, verifying pension documentation, and supporting trust fund administration in line with approved policies and procedures.

Duties & Responsibilities:

• Support the administration of the Scheme in line with the Trust Deed and Rules, policies, and applicable regulations.
• Maintain accurate pension, contribution, and member records, including post-retirement medical records.
• Process and review pension benefits for retiring members, pensioners, dependents, and beneficiaries.
• Verify and certify pension calculations, payroll changes, benefit payments, and related documentation.
• Support management and administration of trust funds for minors and beneficiaries in line with approved guidelines and legal requirements.
• Reconcile pension records, contributions, and membership data in liaison with relevant departments and service providers.
• Ensure timely processing and payment of pension and related benefits.
• Provide pension information, guidance, and support to members, pensioners, and dependents.
• Maintain proper filing, archiving, and safe custody of pension records and documents.
• Support compliance with statutory, regulatory, and internal control requirements.
• Assist in coordination of member engagement activities including Member education and Annual General Meetings (AGMs).

Person Specifications

For appointment to this job, the candidate must have:

• Bachelor’s Degree in Actuarial Science, Economics, Finance, Management, Business Administration, or a related field.
• Minimum of four (4) years’ work experience in pension administration.
• Proficiency in ICT applications.
• Professional training in pensions or retirement benefits administration, including the Trustee Development Programme Kenya (TDPK), will be an added advantage.
• Accounting qualifications will be an added advantage.

Key Competencies

• Strong analytical and problem-solving skills.
• High attention to detail and accuracy.
• Good interpersonal and communication skills.
• Customer-focused and responsive.
• Proactive, organized, and self-motivated.
• Good ICT and records management skills.

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Job Summary

• The jobholder will be responsible for Coordinating and executing all procurement operations in line with the KRASPS procurement policies, guidelines, best practice and the prevailing procurement law and regulations.

Duties & Responsibilities:

• Coordinate and implement procurement and disposal activities in line with the Scheme’s procurement policies, applicable laws, and best practices.
• Support the development and review of procurement strategies, policies, and procedures.
• Prepare procurement documents including RFQs, RFPs, TORs, specifications, and purchase orders.
• Coordinate supplier prequalification processes and maintain an updated supplier database.
• Consolidate procurement requirements from departments and coordinate timely delivery of goods and services.
• Monitor procurement activities to ensure compliance with approved budgets and achievement of value for money.
• Develop, maintain, and track supplier and service provider contracts in liaison with relevant stakeholders and management.
• Maintain proper procurement records, filing systems, and safe custody of tender and contract documents.
• Support evaluation committee processes and implementation of procurement decisions.
• Coordinate communication with suppliers on tenders, awards, regrets, and contract follow-up.
• Prepare the annual procurement plan in liaison with the Finance Department.
• Produce monthly inventory and asset tracking reports.
• Ensure office equipment and facilities are functional at all times by coordinating repairs, maintenance, and replacements.
• Attend procurement meetings, record proceedings, and communicate resolutions.
• Support business continuity, health and safety, disaster recovery, and emergency response initiatives.

Person Specifications

For appointment to this job, the candidate must have:

• Bachelor’s Degree in Procurement, Supply Chain Management, or a related field from a recognized institution.
• Minimum of three (3) years’ experience in a similar procurement or supply chain management role
• Membership to Kenya Institute of Supplies Management (KISM) or Chartered Institute of Procurement & Supply (CIPS) professional body.

Key Competencies

• Strong planning, organizational, and coordination skills.
• Good negotiation, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Business acumen and attention to detail.
• Ability to manage conflict and work under pressure.
• Proactive, resilient, and results-oriented.
• Good ICT and procurement systems skills.