Alumni Relations Administrator – Alumni Engagement at Strathmore University

Basic Job Summary:

The job holder is responsible for providing operational lead for alumni and student engagement, supporting strategic implementation, partnership coordination and on-the-ground delivery of events and programs. Working closely with the Alumni Relations Manager, the Administrator oversees day-to-day execution of initiatives, supervises junior staff and ensures the successful rollout of events and programs.

Duties & Responsibilities:

Alumni Events & Programs

• Support the manager in executing alumni engagement events and programs.
• Engage alumni in university-wide activities, ensuring effective participation and visibility.
• Coordinate alumni volunteer and mentorship program activities.
• Support the implementation and promotion of recognition programs: the Strathmore University Alumni of the Year Awards (SUAYA), including nominations, communication and event coordination.
• Organize event logistics and general administration during events.
• Conduct post-event tasks (evaluations, feedback, surveys, reports and photo and updating the alumni database).

Student Engagement and Cultivation

• Execute students’ engagement and cultivation programs and activities such as freshman open house, students transition programs (STP), leavers’ fair and other student initiatives
• Coordinate Student Transition Programs (STP).
• Create and run the annual STP calendar.
• Cultivate alumni committee, volunteers and mentors to support STP activities.
• Create loyalty programs for students.

Brand Identity and Visibility

• Provide administrative oversight of the alumni gift shop ensuring alumni identify with the brand through purchase of branded merchandise.
• Ensure smooth daily shop operations.
• Manage supplier relations, orders and records.
• Support marketing and promotional efforts for the shop.
• Manage the e-commerce platform, create a social media campaign and expand sales to alumni community.

Administration Duties

• Facilitate registration of graduating students onto the Connect platform.
• Support transition of senior class into the alumni network.
• Provide administrative support to schools’ alumni representatives.
• Implement and adhere to established SOPs for daily alumni operations and activities.
• Support compliance with university policies and data privacy guidelines by following documented procedures.
• Design and administer feedback tools such as surveys and digital forms to students and alumni.

Minimum Academic Qualifications:

• Bachelor’s degree in area of specialization

Experience:

A minimum of Three years’ experience

Competencies and Attributes:

• Relationship management & networking
• Communication (written, verbal, digital)
• Event planning & coordination
• Data management
• Fundraising & development support
• Collaboration & teamwork
• Personable & approachable
• Organized & detail-oriented
• Culturally aware
• Results-oriented
• Tech-savvy