Food Expeditor at Ankole Grill

Responsibilities:

• Ensuring orders are being prepared with the correct priority
• Ensuring communication in the kitchen by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Checks all orders at the kitchen window to ensure that they are correct before they get to the guest’s table.
• Ensuring that all orders are completed in time and with the correct priority.
• Check all completed dishes before delivery for accuracy, portion size, presentation and temperature.
• Performing the finishing touches to completed dishes, such as adding garnishes and removing smudges
• Deliver orders to maintain fast service when necessary.
• Makes follow up on all orders posted.
• Transfer important information between the kitchen and the wait staff (e.g. when a customer has a particular request)
• Informing the waitstaff when certain dishes or ingredients have run out
• Keeps the waiters informed of new developments in case of any delays.
• Keeping the kitchen window clean, neat, and well-stocked.
• In addition to the above, the Food Expeditor may be given such other duties, as the Management may deem necessary.

Qualifications

• 3 years’ experience in the hospitality industry in a similar role within a high-volume à la carte restaurant environment
• Diploma or Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution.
• Excellent reading, verbal and written English skills.
• Well-organized with great attention to detail and ability to lead and direct people
• Excellent communication and negotiation skills
• Outstanding coordination and multi-tasking abilities
• Good time-management skills
• Customer service oriented with a lively, energetic, and outgoing personality.
• Be able to remain rational and calm under pressure.
• Be able to stand or walk for an extended period.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 kilograms without assistance.
• Tech savvy with a working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Have a high degree of emotional intelligence and a high level of self-confidence.