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  • Posted: Mar 29, 2024
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als...
    Read more about this company


    Application Support Engineer, Insurance & Investment Banking Systems


    • Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.
    • Implement and adhere to regular systems maintenance policies and procedures, including change request mechanisms and update schedules to ensure optimum uptime and service availability.
    • Conduct research on software systems products to justify recommendations and to support purchasing efforts.
    • Participate in system acquisition process
    • Propose and create system design models, specifications, diagrams, charts and implementation roadmaps to provide strategic direction to the business.
    • Perform recovery and testing of systems and processes in accordance with the company’s disaster recovery and business continuity strategies.
    • Create and maintain documentation as it relates to system configuration, mapping, and processes.
    • Create and maintaining best practice policies and procedures for business users; ensuring that there are adequate controls around that all service improvements are managed effectively and meet the needs of the organization.
    • Perform System Administration for systems running Linux and Windows Operating System and ensuring system availability, stability and optimum performance is met for the end users. 


    Academic & Professional


    • Bachelor’s degree Computer Science or Information Technology or Information Systems or relatedRQ
    • Master’s degreeManagement / ITAA 

    Professional Qualifications

    • Microsoft Certified Solutions Associate (MCSA)/ Microsoft Certified Solutions Expert (MCSE)/ Microsoft Certified Solutions Developer/RQ 
    • Microsoft Azure /Amazon Web Services certifiedRQ  
    • LINUX AdministrationRQ  
    • Database Management, Oracle/SqlRQ  
    • ITILRQ  


    Total Minimum No of Years’ Experience Required

    2 years

    DetailMinimum No of YearsNeed Type[1]

    • Experience with insurance and investment systems2ES
    • Experience with integration Methods and practices XML, JSON, SOAP2ES
    • Operational characteristics of a variety of computer platforms and operating systems e.g MS Windows server, Linux2ES
    • Operational characteristics of a variety of computer database management systems e.g Oracle and SQL 2ES
    • Principles and practices of application software installation and support2ES
    • Integration Methods and practices XML, JSON, SOAP2ES
    • Methods and techniques used in the installation, administration, monitoring, upgrading and problem resolution of central application software systems on premise and on the cloud platforms2ES
    • Principles and procedures of quality assurance and security related to complex, large computer systems and applications2ES
    • Principles and practices of project management and administration1DE
    • Knowledge of relevant industry (banking) practice1DE

    Technical Competencies

    • Hands on Experience on Web Application Management on Jboss.
    • Understanding and prove experience in supporting Newgen IBPS /BPM Workflow system.
    • Understanding and experience in supporting insurance systems.
    • Extensive Experience in Linux Operating system.
    • Good working knowledge with Oracle and MS SQL Databases.
    • Good working knowledge of API’s and other Middleware integration technologies and platforms.

    Method of Application

    Apply Before: 11/04/2024, 21:59

    Interested and qualified? Go to KCB Bank Kenya on to apply

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