Archives & Records Manager at Equity Bank Kenya

Description

Equity Bank is one of the region’s leading banks whose purpose is to transform the lives and livelihoods of the people of Africa socially and economically by availing them modern and inclusive financial services that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, South Sudan and DRC Congo, Equity Bank is now home to over 12 million customers - the largest customer base in Africa. Currently the Bank is seeking additional talent to serve in the role of Archives & Records Manager.

Governance

• Support periodic review and update of policies and procedures as per set out frequency.
• Assist in improving department quarterly NPS scores.
• Ensure compliance through effective Risk management, update of Risk registers and Closure of raised Audit issues.
• Support in reviewing and filing of department monthly RCSA (Risk control self-assessment)
• Support in periodic reviewing and updating of department BIA (Business Impact analysis)

Financial/Planning & Budget Management

• Departmental annual budget monitoring and controlling.
• Support cost management initiatives and track the outcomes

Archives performance Management & Reporting

• Records transfers from all priority branches
• Timely update of file inventories on DBS and SharePoint
• Timely update of location registers for all the transferred boxes
• Ensure Document Retrievals within SLA
• Branch Outreach and Training
•  KYC Remediation
• Reprocessing of Account Opening Forms for historically poorly processed records
• Insertions for records submitted late
• EDRMS Roll out

Qualifications

• Academic: Bachelor’s degree in Information Sciences with a bias in Archives & Records management 
• Desired work experience: Minimum of 5 - 10 years proven experience in a similar role

Technical Competencies:

• Understanding on development and management of Records Management Systems and Archives Administration techniques
• Knowledge and experience in modern trends in Archives and Records Management programs and systems
• Understanding of the safety and health regulations and applications at the workplace
• Knowledge and effective application of all relevant policies, processes, procedures and guidelines to consistently achieve required compliance
• Good knowledge of Records standards or benchmarks.