Area Manager - Kakuma at FilmAid

Job Purpose

• This position is the representative of FilmAid Kenya in Kakuma Refugee Camp and Kalobeyei Settlement. This position provides leadership, strategies, systems, and overall oversight of all aspects of work for FilmAid Kenya’s program in Kakuma Refugee Camp and Kalobeyei Settlement so as to ensure that its operations run smoothly and provides regular feedback on programmatic and operational accountability to the Executive Director.
• This position shall promote, position and lead the execution of FilmAid Kenya’s mission including the emergency response and provide strategic leadership to the team in Kakuma Refugee Camp through strategic distribution of content and skill development targeting community members and to coordinate and manage field operations and optimize the utilization of FilmAid Kenya resources.

Key Performance Indicators:

• FilmAid Kenya establishes and maintains strong relationships with new and existing stakeholders and donors, and all NGOs in Kakuma, The Turkana County government, community radio stations, FilmAid’s community structures including the advisory committee and representatives from refugee and host communities.

• Timely submission of quality internal and donor reports for existing and new grants and other donors in accordance with donor and internal reporting requirements
• Projects are planned, implemented and monitored in accordance to grants’ contractual obligations and FilmAid Kenya approach and methodologies
• Maximum and proper utilization of all FilmAid Kenya resources: In approval of budgets / finances, HR Management, use of assets and supplies
• Quality control of assets, finances, and programmatic activities thereby ensuring transparency, accountability, proper use of resources and effective project implementation
• Standard operating procedures including tools, systems, policies and brand standards implemented and complied with.
• Quality management, ample work environment, equity and team spirit in place within the FilmAid Kenya (Field) fraternity through all staff meetings and encouraging an open-door policy implementation.

KEY DUTIES

PROGRAM MANAGEMENT

• Working closely with the team to ensure that FilmAid Kenya portfolio of projects in Kakuma is effectively planned, provide leadership in timely and quality implementation of activities, monitoring and evaluation, reporting, and compliance.
• Programmatic quality control, including regular field monitoring visits/activity spot checks (media training, content production, information dissemination), reviewing of programmatic tools and documents (including M&E tools and databases), meetings with different staff to observe and understand their work, meetings with FilmAid’ Kenya advisory committee and other community structures
• Responsible for leading and/or contributing to fundraising and proposal development efforts for new projects Kakuma including identifying new funding and strategic partnerships opportunities
• Manage the implementation of FilmAid Kenya strategic plan at field level
• Plan and coordinate the work of the team and provide leadership to the team including overseeing the preparation and timely submissions and revisions of strategy papers, annual operations plan, work plans, concept proposals, full proposals, budgets, progress and donor reports
• Develop an implementation framework from existing grant objectives and indicators and lead the team to generate realistic work-plans to realize them
• Ensure a community participatory methodology is maintained in all activities as envisioned in various existing protocols and guidelines
• To ensure timely, quality and coordinated implementation of activities in the field, establishing and supporting mechanisms to assure quality programming; oversee and assure timely and accurate project monitoring, evaluation, reporting, and compliance
• Participate in the development and implementation of an on-going assessment, data collection, and information system
• Coordinate all field level legal processes and advise the Executive Director accordingly
• Ensure field level compliance with contract and donor guidelines and requirements
• Manage the implementation of systems and controls, performance standards and standard operating procedures in a manner that ensures cost effectiveness and continuous improvement in respect to efficiency and quality of service

FINANCE MANAGEMENT

• Lead the development / production of accurate location’s annual budgets
• Management and monitoring of annual programme budget and day-to-day management of funds
• Annual, monthly and weekly cash forecasts
• Oversight and control of field office petty cash
• Monitor to ensure that program implementation is respectful of donor requirements

REPRESENTATION & PARTNERSHIPS MANAGEMENT

• Representing FilmAid Kenya with all stakeholders at the field level
• Develop and maintain good relationships with stakeholders including the UN, Donors, NGOs, Refugees, host communities and host governments, players in the industry and other relevant associations and ensure good cooperation and collaboration
• Identify, build and maintain strategic partnerships with relevant partners in the field and hosting county
• In collaboration with Partnerships Department, review existing programs and other related documents and propose a sustainability and development strategy for future programs

HR MANAGEMENT

• Lead the design of staffing, supervision and management structure for the program teams (Outreach, Programmes, Media & Skills Development and Operations) and take a key role in recruitment including pro-actively determining job descriptions for relevant staff, sitting in interviews and post-interview processes
• Oversee recruitment of local staff
• Continuous assessment of the competence of the team and offer coaching, mentorship support and training as needed, identify staff training and development needs
• Ensure positive team atmosphere and team-building relationships, and provide appropriate support to staff
• Provide counselling and support in resolution of field employee relations problems
• Report indiscipline cases and take disciplinary action within FilmAid’s personnel polices when necessary
• Be familiar with the Code of Conduct, and investigate and manage breaches of the Code if the situation arises
• Focal point for Sexual Exploitation and Abuse (SEA) cases at the Field level
• Creating and maintaining an environment that is free from SEA to beneficiaries of the program and report any suspected violations of the Code of Conduct as per policy reporting procedures

MANAGEMENT OF SUPPORT FUNCTIONS

• Management and monitoring of annual programme budget and day-to-day management of funds
• Oversight and control of field office petty cash and weekly cash forecast
• Oversee the proper day-to-day administrative, asset management, logistics, security and human resource procedures and policies are respected
• Responsible for the security and safety of all the field program staff and organization’s assets.
• Oversee recruitment of local staff
• Ensure positive team atmosphere and teambuilding relationships and provide appropriate support to staff
• Report indiscipline cases and take disciplinary action within FilmAid’s personnel polices when necessary
• Creating and maintaining an environment that is free from SEA to beneficiaries of the program and report any suspected violations of the Code of Conduct as per policy reporting procedures
• Supervision of usage and protocol of all project equipment and supplies. Ensure all FilmAid Kenya facilities in the field are well maintained and equipped
• Responsible for the security and safety of all the field program staff and organization’s assets
• Ensure mainstreaming of security and protection considerations into all programs
• Run program review meeting with key staff once a month

ORGANIZATIONAL CAPACITY DEVELOPMENT

• As part of the Senior management team, Support the Executive Director and the SMT in providing leadership and the day to day management of the organization and contribute to FilmAid Kenya’s organizational strategic thinking and organizational growth strategy
• Review the Kakuma Refugee camp portfolio and define and efficient program management cycle that will support efficient and effective implementation, program quality and position the growth of the program
• Lead the development of linkages of FilmAid Kenya’s work in Kakuma Refugee camp to the Counties of Origin of the refugees and design program implementation framework and mechanisms, which include standards of quality, program approaches and participatory methodologies, as well as entry and exit strategies in those countries of origin
• Support internal teams and serve as key advisor to external partners in the development and maintenance of effective working relationships to create better inter-organisation communication, and implementation of evidence-based communication strategies and a stronger understanding of how their work informs the FilmAid’s Program.

REQUIREMENTS

• Bachelor’s Degree in Communications, International Development or any other relevant social and behavioral science discipline
• A senior Manager with at least 5 years of experience in managing a portfolio of donor- funded Communication for Development projects in the humanitarian and/or development sectors
• Public Relations / Marketing/ Networking abilities and relationship maintenance skills
• Experience in designing new projects and developing fundraising proposals desirable
• Experience working with refugees and other displaced communities would be an added advantage
• A professional training in project management would be an added advantage
• Training in humanitarian principles including CHS and Sphere standards
• Training in security management within humanitarian sector
• Effective leadership, management and supervision skills