Assistant ICT Data Analyst and Developer at Strathmore University

Department: ICT Services (ICTS)

Reporting To: Assistant Manager, ICT Enterprise Application Services

Basic job summary: Working closely with the ICT Enterprise Application Services (EAS) team, business-line teams and other ICT leadership teams the jobholder will be responsible for designing, developing, maintaining and supporting the University’s ICT Enterprise Application Systems so that they continue to drive business operations and offer spectacular user experience across University constituents and stakeholders. Specifically, the jobholder will focus first, on University Data Warehouse and Analytics Systems before assisting in other ICT Enterprise Application Systems.  Further, the jobholder will work synergistically with enterprise architecture, infrastructure, security, quality assurance and other ICT teams to innovate and to expeditiously resolve issues around ICT systems processes and services.

Duties & Responsibilities:

1. System Analysis and Design: Support the respective business owner/ department to gather and document requirements for new data requirements and to translate this into appropriate systems designs that have well defined auditability requirements and security standards.
2. System Development: Propose new systems and/or modify existing systems through software coding and testing, in order to viably meet the data requirements of the respective business owner or University department while using appropriate methods that effectively meet system security requirements. Development includes the building of custom software components and/or analytics applications that employ the use of high-performance algorithms, and predictive models to assemble large, complex data sets that meet functional and non-functional requirements.
3. Data Research and Development: Research on new set processes for data mining, data modelling and data production. This also involves researching on new uses for existing data while constantly recommending different ways of improving data reliability and quality.
4. Application Code Maintenance: Maintain and safeguard the code repository for respective systems
5. Technical Support: Provide technical and functional supervision during change and/or implementation of new/old systems.
6. ICT Client Support and Training: Provide client support in order to meet SLA requirements as well as conduct user training for respective systems as scheduled or on an ad hoc basis.
7. System Integration: Develop interfaces between systems as the need arises towards meeting system owner requirements.
8. System Documentation: Ensure that proper technical and user documentation, is maintained for all systems.
9. Reports and Data Visualisation: Provide analytical information or reports from systems as required, by building analytical tools that utilize the organisations data pipelines to provide actionable insights into key business performance metrics.
10. System and Database Administration: To conduct the role of systems and database administrator only for systems he/she was not involved in developing. Further, she/he will work with systems audit and security teams to enhance systems security and quality and to expeditiously resolve identified non-conformities.
11. Systems Resilience and Disaster Recovery: Ensure that regular backups and restoration tests are carried out as per laid down policy for all systems. Further, he/she will be involved in designing system resilience such as applications clustering, among others.
12. Learning and Innovation: Research on new technologies that may enhance current processes or deal with identified data related problem areas as well grow and maintain professional skills by attending educational seminars/conferences, reviewing professional publications, participating in professional bodies. 

Minimum Requirements:

Core qualifications

• A Bachelor’s degree in Computer Science, Informatics, Business Information Technology or related field from a recognized institution with a minimum of Second Upper qualification.

Professional Certification and Training

• Demonstrable proficiency in Java and Python Programming Languages.
• Knowledge of MVC tools/frameworks such as Spring, Spring boot, Django, Pyramid, Web2Py, Flask, Bottle, CherryPy etc. is a must.
• Familiarity with web applications development is a must: HTML, JavaScript, CSS and JQuery.
• Demonstrable proficiency in relational and non-relational databases such as MySQL, Oracle, NoSQL
• Linux system administration proficiency.

Work Experience

• 1-year work experience in software/systems development in a busy software development environment within a highly automated institution (s), where customer-facing digital solutions are developed and used.

Competencies and Attributes

• Desirable – Knowledge of: virtualization software (VMware, Citrix), version control (SVN, GIT).
• Relevant hands-on experience in systems development
• Knowledge of PHP programming language will be an added advantage.

Knowledge and Skills

• Thinks outside the box (creative);
• Attention to detail,
• Results – oriented;
• Works well under pressure,
• Team player;
• Problem solving focus;
• Technical zeal;
• Strong time management & organizational skills;
• Self-discipline and drive;
• High integrity and ethical standards;
• Good interpersonal & communication skills.