Assistant IT Officer at Janta Kenya

Qualifications/Skills Required

• Degree in Computer Science, Information Technology, or other related field.
• At least 2 years of relevant technical work experience
• Good working knowledge of telecommunications technologies and Network Architectures for both Local Area Networks and Wide Area Networks
• Experience working in a windows server environment.
• Knowledge working with Microsoft Office suite esp. Outlook & Excel

Duties and Responsibilities

• Installs and performs minor repairs to hardware, software, and peripheral equipment, following design or installation specifications.
• Troubleshoot and resolve technical problems.
• Provide technical support to users remotely and onsite.
• CCTV installation and maintenance
• Develops and delivers documentation to ensure appropriate end-user support.
• Develops procedures and controls for service improvements and recommend solutions to common problems
• Participates in deployment of new or upgrade information technology and infrastructure projects, including assisting co-workers and vendor partners.
• Trains co-workers on new or existing functionality or services and Identifies staff training needs based on common problems.
• Participates in integration and user acceptance testing.
• Enforce IT asset usage policies and standards
• Ensure all bases under his/her jurisdiction have good internet connection and offer backup options in case of downtime.
• Data management including backups and recovery