Assistant Manager – Debt Recovery Unit (Central Office) - 2 Posts at Rafiki Microfinance Bank

Purpose of the Job:

The position will be responsible for monitoring, constant follow-up, restructuring, and making appropriate recommendations to the Credit Committee on non-performing loan accounts as per Special Assets & Debt Recovery Policy.

Reports to:

• Manager Debt Recovery Unit

Job Description:

• Manage debt collection process in line with Bank policy.
• Manage the Bank’s non-performing portfolio with a view of maximizing profitability for the Bank.
• Liaison and management of external agencies and legal partners assisting in recoveries.
• Maintain recovery records in line with bank policies.
• Recommend suspension of interest, provisions, write-offs, and write-backs on non-performing loan accounts to the Credit Committee as per CBK Regulations.
• Undertake performance monitoring and review for the team in Special Asset and DRU.
• Provide prompt guidance, mentoring, coaching, and support on aspects of debt recovery to the team.
• Maintain a register of all repossessed assets that need to be advertised for sale.
• Ensure compliance with both internal and external regulatory requirements.
• Represent the Bank as witness on litigation matters touching on debt recovery
• Any other official duties assigned from time to time.

Required Skills, Qualifications & Experiences

• Bachelor’s degree in Law, Social science, or Business related field
• 5-6 Years working experience
• Interpersonal skills
• Networking skills
• Attention to details
• Relationship Management
• Negotiation skills
• Problem-solving skills
• Proficiency in MS Office
• Confidentiality
• Integrity