Assistant Manager – Investment Operations at CIC Insurance

PURPOSE:

Responsibilities as Assistant Manager- Investment Operations: Work closely with Operations Manager to provide leadership to the team handling Investment Operations, processes, client service and production of client reports with the aim of offering excellent customer service and experience.

PRIMARY RESPONSIBILITIES:

• Review and approve reconciliations between the custodian and the fund manager;
• Review daily pricing of Unit Trust products
• Develop, review and update the operations manual for CICAM business;
• Review the reconciliations and final client investment reports(statements) before dispatch to clients;
• Check and approve accuracy and completeness of all content that is uploaded into the investment system(daily);
• Reviews customer concerns and ensures appropriate action is taken on any escalated issues;
• Review portfolio performance before circulation to the relevant stakeholders
• Participate in planning and budgeting for the department
• Any other duty as may be given.

Academic and Professional Requirements

Education 

• Bachelor’s degree in Commerce or in a related field    E
• Computer literate in MS Office and other office applications    E

Professional 

• Certification in either of the following; CISA/ CISM/ CRM/ Progress in CPA    D

Experience Required:

• 3 years Relevant experience