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  • Posted: Mar 31, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Jubilee Insurance was established in August 1937, as the first locally incorporated Insurance Company based in Mombasa in 1937. Jubilee Insurance has spread its sphere of influence throughout the region to become the largest Composite insurer in East Africa, handling Life, Pensions, general and Medical insurance.
    Read more about this company


    Assistant Manager - Provider Partnerships

    Job Ref. No: JHIL066

    Role Purpose

    To supervise and provide guidance on all matters relating to cost control management, provider onboarding, contracting and strategic relationship management.

    Main Responsibilities

    • Supervise tiered relationship management with providers and ensuring providers are reasonably satisfied with the company.
    • Facilitate formation of strategic partnerships with service providers through various incentives and initiatives that motivates the providers to be advocates of the company.
    • Analysis of customer feedback surveys, provider complaints and compliments to inform decision making in provider experience.
    • Strategic cost control engagements with providers and monitoring adherence to the agreements.
    • Negotiation of prices for all billable services rendered by providers.
    • Monitoring Average Costs of providers and engaging high-cost providers to reduce unnecessary expenditure
    • Supervision of country-wide provider audits to ensure that quality, cost-effective medical services can be guaranteed for clients.
    • Participate in Provider Partnership Committee meetings for accreditation of new providers and rationalizationof existing providers.
    • Supervision of provider onboarding process to ensure that the same is done within the set timelines.
    • Supervision of the contracting process and ensure that all health service providers have contracts and have all required compliance documents.
    • Supervise regular updating of the Jubilee Health Insurance provider panel for various products and timely sharing with clients.
    • Providing technical and Operational supportto all internal and external stakeholders i.e., Claims Department, Business
    • Development, Clinical Operations, regional office, third party administrators, brokers on provider relationmatters.
    • Ensure compliance to any regulatory or health sector changes e.g., changes in billing/payments requirements, changes in the health legislation affecting the business.
    • Any other ad hoc duties as assigned by the company from time to time.

    Key Competencies

    • Health benefits plan Management
    • New ideas generation
    • Excellent analytical skills
    • Performance reportingand management
    • Training supervision andmanagement


    • Bachelors Science degree in Nursing/Clinical Medicine & Surgery
    • Basic understanding of the concepts of insurance
    • Proficient in the use of Microsoft office suite and packages
    • Experience in Claims Processing is an added advantage

    Relevant Experience

    • At least five (5) years in Clinical Practice in the insurance industry
    • Relevant experience in Provider Management and/or Care Management

    Closing: 5th April, 2023

    Method of Application

    If you are qualified and seeking an exciting new challenge, please apply via quoting the Job Reference Number and Position 

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