Assistant Marketing Specialist- Fresh Produce at Gap Recruitment Services Limited

Job Purpose: 

• Our client is a leading exporter of fresh fruits and vegetables to the European and Middle East Markets. They currently are seeking to hire an Assistant Marketing Manager to support their marketing department.
• The Assistant Marketing Specialist will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion.

Roles & Responsibilities

• Maintain exceptional relationships with clients through superior customer service.
• Effectively communicate new products to customers.
• Address client inquiries regarding company products and services.
• Generate quotations, invoices, and submit them to clients for payment processing.
• Organize and maintain filing of invoices and credit notes.
• Follow up on new orders and ensure timely processing.
• Confirm daily local sales invoices by comparing data in Pastel.
• Assist in coordinating between local sales clients and the production department.
• Acquire new clients and boost sales in the EU market.
• Cultivate strong relationships with current clients, understand their needs, and ensure satisfaction.
• Ensure high-touch customer service, delivery, and overall experience.
• Manage and enhance the current company customer channels.
• Conduct periodic competitive landscape studies and develop strategic plans to maintain the company's market position and acquire new clients.
• Perform market research, surveys, and contribute to the company's product diversification plans.
• Collaborate effectively with the production and logistics departments to ensure seamless and timely delivery of orders, including handling shipment bookings and documentation.

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Required Skills & Qualifications

• Diploma/degree from a recognized university.
• Minimum of 4 years of experience in the horticulture industry.
• Exceptional oral and written communication skills, along with strong presentation abilities.
• Excellent knowledge of MS Office.
• Strong organizational, communication, and customer service skills.
• Outstanding written and oral communication skills (both written and verbal).