Courier Supervisor – Cross Border & Warehousing at G4S

About

Reporting to the Assistant Operations Manager, the Courier Supervisor – Cross Border & Warehousing coordinates the provision of contractual and ad hoc courier Cross Border & Warehousing services to customers, in compliance with legislation, G4S policies and procedures, to ensure achievement of budgeted financial targets. The Supervisor is also responsible for monitoring the quality; overseeing the shipping and delivery of materials and supervising the warehouse staff.

Responsibilities

• Monitor inventory and document actions by completing forms (Stock Cards), reports, logs, and records; maintaining databases and completing counts as required
• Design storage areas; adjust storage areas according to production and shipping requirements and update location database
• Plan, track & trace the shipment of final products according to customer requirements and take steps to avoid quality control issues
• Prepare products for shipment and distribution by verifying location; directing movement to staging area and resolve related problems
• Ensure that all cross border items & properly addressed & clearing documents are in order
• Regular update of the warehouse stocks control movement and verify product inventory reports by comparing logs and reports; adjusting entries
• Ensure the clients are regularly updated on any changes or movement in the stock and assist clients with product selection and pricing to improve transportation routes as required
• Recruit and coordinate logistics staff (Support staff) according to the Business requirements
• Review and implement warehouse procedures; organize personnel, and assist with training as required, whilst also managing budgets and courier expenses
• Ensuring premises, assets (Handling Equipment & PPE’s) and communication tools are used effectively
• Supervise the Housekeeping of the warehouse and ensure all the necessary safety conditions & standards are maintained at all times in the warehouse

Ideal candidate:

Knowledge and Qualifications

• Relevant Tertiary Education
• Understanding of planning, shipping, warehouse management and inventory systems
• Managing daily routes/schedules of shipments and deliveries
• Knowing Tracking the progress of shipments and all aspects of warehouse operations
• Reviewing inventory needs and keeping adequate stock

Experience

• Minimum of 5 years’ relevant work experience
• Three years’ experience in warehouse operations management
• Exposure to Courier Operations is a distinct advantage

Technical Skills

• Financial Acumen
• Advanced selling skills
• Planning and Management Skills
• People Management skills
• Conflict Management
• Negotiation Skills
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Advanced level
• ERP system(s)
• Google suite of products

Behavioural Skills – Management

• Awareness of the marketing environment
• Delivering strategy
• Driving change
• Leading people
• Delivering performance
• Working with complexity
• Managing professionally
• Customer thinking
• Collaborating and Co-operating