Back-Waiter at Ankole Grill

Location: Kitisuru, Nairobi

Terms of Service: 1-year Contract (renewable on satisfactory performance)

Salary: KES 18,000 Monthly

Main Purpose & Scope The Job

The Back Waiter will assist front waiters by performing a variety of tasks to ensure the prompt and courteous delivery of service in an efficient manner in accordance with Ankole Grill Limited policies, procedures, and standards established to ensure maximum customer satisfaction.

Responsibilities:

• Assist in the cleaning and polishing of all tableware and all glasses for waiters and the bar.
• Replenishing table supplies.
• Assists the waiters in mise-en-place for restaurant service.
• Transports all the soiled items to the wash-up.
• Ensures that the bars are supplied with clean and well-polished glasses.
• Arrange seats and tables at the furniture store.
• Sets up and cleans the glass wash-up.
• Assists the F &B Controllers with stocktake of all operating equipment.
• Ensures that the restaurant is re-swept after the opening duties.
• Participate in cleaning the restaurant.
• Accommodating any other special requests.
• In addition to the above, the Back Waiter may be given such other duties, as the Management may deem necessary.

Qualifications

• 3 years’ experience in the hospitality industry in a similar role preferably in a 4 star or 5 Star establishment.
• Diploma or Certificate in Food and Beverage Service and Sales or its equivalent from a recognized institution.
• Hospitality certification is a plus.
• Excellent reading, verbal and written English skills.
• Excellent personal hygiene and grooming habits.
• Customer service oriented with a lively, energetic, and outgoing personality.
• Well-organized and detail oriented.
• Be able to remain rational and calm under pressure.
• Be able to stand or walk for an extended period.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 kilograms without assistance.