Bar Manager at Accor

Job Description

Responsible for bar daily shift operations and supervision of staff. Position assists with promoting the Bar, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Strives to ensure guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations professionally and consistently. Determines training needed to accomplish goals, then implements plan. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.

Managing Bar Operation

• Oversee the day-to-day operations of the bar, including opening and closing procedures, inventory management, and cleanliness.
• Ensure compliance with all health and safety regulations, as well as company policies and procedures.
• Implement efficient workflows and procedures to optimize productivity and guest satisfaction.
• Implements agreed-upon beverage policy and procedures throughout the property.
• Manages in compliance with all local, state and Federal beverage and liquor laws.
•  Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, cost controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period-end inventory.
• Attends pre- and post-convention meetings as needed to understand group needs.
• Ongoing control and enhancement of quality standards and guest service.
• Ensuring that the Bars maintain a first-class and positive visual impact including order, ambience, cleanliness, décor and service flows.
• Working with the bar team to create new ideas and promotions resulting in increased opportunities for Food & Beverage Sales.
• Working with the culinary, stewarding and restaurant teams to ensure and promote that teamwork is a strong component of the daily service culture.
• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of the department.
• Maintaining high staff morale and team spirit within the department.
• Leading and coaching all colleagues within the department. 
• Overall recruiting, staffing and scheduling, ensuring adequate staffing levels to satisfy guest needs.
• Establish and implement 5-star service levels.
• Monitoring and continued development of Food & Beverage controls within the bar.
• Control and analyze the level of Quality of Service.
• Conduct training, promotional plans, interviewing, employee orientation and job performance management, within the bar.
• Participate in service as necessary in accordance with Outlet needs.
• Create and innovate new ideas and promotions to generate revenue.
• Liaise with Food & Beverage Management to ensure exceptional work standards.
• Maintain the Outlet’s cleanliness as well as ensuring all maintenance needs are looked after.
• Participate in the preparation of the Food and Beverage department budget and goals.
• Schedule guest reservations and arrange for private functions or special events.
• Attend and participate in the daily Food and Beverage meetings.
• Check opening and closing duties assigned to all the staff.
• Maintain and ensure staff timesheets are updated.
• Conduct a pre-opening briefing within the bar.
• Track and compile daily, monthly, and yearly sales reports.
• Ensure that the Outlet maintains a high-quality service standard.
• Perform daily checks on staffing level, quality control, maintenance and cleanliness.
• Ensures adherence to the Accor Code of Ethics
• Perform other duties as and when required.
• Assist with Hygiene Audits where necessary.

Qualifications

What we're looking for...

• 2-3 years’ experience in a bar operations role with a background in cocktail menu development, ideally in a luxury or lifestyle bar environment
• Experience with stock management.
• Experience in dealing with brands and account managers.
• Experience with brand activations.
• Proven experience as a Bar Manager or similar role in a high-end hospitality environment.
• Extensive knowledge of beverage products, including cocktails, spirits, wines, and beers.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office and point-of-sale (POS) systems.
• Tertiary qualification in Hospitality Management or related field preferred.
• Passion for hospitality.