Benefits Consultant at ICEA Lion Group

The Benefits Consultant is responsible for growing the business revenue by identifying profitable business opportunities and securing sound business deals. This includes developing an in-depth knowledge of company offerings, pricing, and policies, providing competitive quotations to clients, new business processing, and retaining existing accounts by providing excellent customer relationship management and service to ensure that the company achieves its revenue targets.

Key Responsibilities:

• Develop and sustain solid relationships with the business stakeholders (Sponsors, trustees and administrator), distribution channel partners and clients to implement growth strategies.
• Develop and implement sales strategies, client service and retention plans, and analysing sales data to inform or update marketing strategies.
• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required, and developing quotes and proposals for clients.
• Arrange meetings with potential clients to establish rapport, present company offerings and negotiate business deals
• Analyse customer feedback data to determine whether customers are satisfied with company products and services.
• Provide insight into product development and competitive positioning by maintaining detailed knowledge of current market conditions
• Conduct market research to identify new business opportunities and reporting to management on market feedback and intelligence.
• Collaborate with senior management to determine the most viable, cost-effective approach to pursue new business opportunities.
• Analyze financial data and developing effective strategies to reduce business costs and increase company profits.
• Ensure strict adherence to company practices, procedures, and policies as stipulated in the operational manual including the Code of Ethics.
• Ensure compliance with the Trust Deed & Rules, regulatory requirements as laid down by regulatory bodies including Retirement Benefits Authority (RBA), Kenya Revenue Authority (Income Tax), Capital Markets Authority (CMA), and self-regulating bodies such as Association of Retirement Benefits Schemes (ARBS).

Job Requirements: 

• Bachelor’s Degree in business management or administration, finance, accounting, marketing, social science, or related field from a reputable university.
• Reasonable progress toward professional qualification(s) in Marketing, pensions, or equivalent, would be an added advantage
• At least four (4) years experience in retirement benefits/schemes administration environment
• Must demonstrate the ability to sell and market products

Competencies

• Appreciable understanding of the Kenya pension market and scheme administration, the prevailing business environment, and products by the competition.
• Excellent communication and presentation skills including the ability to develop proposals, concept papers, and position papers as well as write reports and prepare relevant publications.
• High level of interpersonal and cross-cultural skills, including the ability to build alliances and collaborative relationships with sensitivity to diversity.
• Must be a self-starter, highly organized, and able to work well with people at all levels in the organization.
• Exceptional negotiation, persuasion, and decision-making skills.
• Confidence presenting to large groups of people.
• Strategic thinking and problem-solving skills
• Analytical and creative thinking skills
• Project management skills
• Strong business acumen/business orientation
• Good organizational and time-management skills.
• Positive attitude, self-motivated, self-driven, and able to work with minimal supervision.
• Trustworthiness and discretion when handling confidential information.
• Strong attention to detail, ability to multitask, and performance-oriented.