Billing Nurse at Bollard Consulting Limited

Our Client in the Healthcare sector is currently recruiting for a Billing Nurse.

Job Purpose

• To ensure accurate, timely, and complete documentation and billing of all nursing-related services provided to patients. The Billing Nurse supports the hospital’s revenue integrity by ensuring proper charge capture while working collaboratively with the billing, clinical, and quality departments.

Key Responsibilities

Billing & Documentation

• Review all documentation of nursing procedures and services rendered (e.g., injections, wound care, vital signs, catheterization, etc.) in patient CADEX & charge sheets report and are billed in the systems.
• Ensure all billable nursing-related procedures, consumables, and medications are captured in all inpatient bills.
• Collaborate closely with the Billing, pricing and Health Records Officer to review patient files (medical reports) and verify completeness and accuracy of charges in readiness for completeness of claims.
• Review all final interim bills as first level approver for medical technicalities.
• Document queries as per escalation matrix on email to avoid omissions or delays.
• Escalate discrepancies on medical technicalities & missing charges to respective supervisors.

Quality & Compliance

• Ensure documentation practices meet clinical, legal, and quality standards.
• Respond to audits and quality queries related to nursing documentation and billing accuracy.
• To work at least 2 shifts in a month to support care improvement initiatives that relate to service documentation and patient records.
• Provide feedback and suggestions for improving documentation templates or billing workflows.

Coordination & Training

• Work with nurses and clinicians to promote correct service documentation and billing habits.
• Act as a resource to clinical teams regarding billing codes, chargeable items, and documentation requirements.
• Participate in regular training on billing protocols and quality standards.
• Support smooth collaboration between clinical, quality, and credit control department departments.

Key Requirements

• Diploma in Nursing from a recognized institution.
• Valid practicing license from the Nursing Council.
• At least 5 years of nursing experience that includes 2 in case management & billing.
• Knowledge of billing and hospital documentation processes is a key requirement.
• Understanding of SHA and insurance billing requirements.
• High attention to detail and accuracy.
• Strong communication, ethical conduct, and teamwork skills.