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  • Posted: Aug 11, 2025
    Deadline: Aug 15, 2025
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  • Bollard was established in September 2016, to provide professional HR support for SMEs through tailormade solutions. We work with our clients through need identification, solution design and deployment. In this Volatile, Uncertain, Complex and Ambiguous business environment, we believe in close partnership with our clients. This has enabled us walk with t...
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    Billing Nurse

    Our Client in the Healthcare sector is currently recruiting for a Billing Nurse.

    Job Purpose

    • To ensure accurate, timely, and complete documentation and billing of all nursing-related services provided to patients. The Billing Nurse supports the hospital’s revenue integrity by ensuring proper charge capture while working collaboratively with the billing, clinical, and quality departments.

    Key Responsibilities

    Billing & Documentation

    • Review all documentation of nursing procedures and services rendered (e.g., injections, wound care, vital signs, catheterization, etc.) in patient CADEX & charge sheets report and are billed in the systems.
    • Ensure all billable nursing-related procedures, consumables, and medications are captured in all inpatient bills.
    • Collaborate closely with the Billing, pricing and Health Records Officer to review patient files (medical reports) and verify completeness and accuracy of charges in readiness for completeness of claims.
    • Review all final interim bills as first level approver for medical technicalities.
    • Document queries as per escalation matrix on email to avoid omissions or delays.
    • Escalate discrepancies on medical technicalities & missing charges to respective supervisors.

    Quality & Compliance

    • Ensure documentation practices meet clinical, legal, and quality standards.
    • Respond to audits and quality queries related to nursing documentation and billing accuracy.
    • To work at least 2 shifts in a month to support care improvement initiatives that relate to service documentation and patient records.
    • Provide feedback and suggestions for improving documentation templates or billing workflows.

    Coordination & Training

    • Work with nurses and clinicians to promote correct service documentation and billing habits.
    • Act as a resource to clinical teams regarding billing codes, chargeable items, and documentation requirements.
    • Participate in regular training on billing protocols and quality standards.
    • Support smooth collaboration between clinical, quality, and credit control department departments.

    Key Requirements

    • Diploma in Nursing from a recognized institution.
    • Valid practicing license from the Nursing Council.
    • At least 5 years of nursing experience that includes 2 in case management & billing.
    • Knowledge of billing and hospital documentation processes is a key requirement.
    • Understanding of SHA and insurance billing requirements.
    • High attention to detail and accuracy.
    • Strong communication, ethical conduct, and teamwork skills.

    go to method of application »

    Business Development Manager-Medical

    • Our Client in the Healthcare sector is currently recruiting for a Business Development Manager.
    • The Job holder will lead and coordinate strategic business growth initiatives that increase hospital revenue, expand service utilization, attract insurance and SHA patients, and build long-term corporate partnerships

    Key Responsibilities

    • Identify and develop new business opportunities including SHA partnerships, insurance panels, corporate contracts, and referral networks.
    • Drive and monitor growth strategies across inpatient, outpatient, pharmacy, theatre, diagnostics, and specialized units.
    • Supervise and mentor business development executives to ensure achievement of set sales targets.
    • Build strong, sustainable relationships with SHA, insurance providers, corporates, and referring clinicians.
    • Perform regular market and competitor analysis to inform strategic direction.
    • Work closely with clinical teams to package and promote high-potential services.
    • Monitor and report on department KPIs, revenue performance, and pipeline metrics.
    • Represent the hospital in strategic business forums, exhibitions, and partnership events.
    • Collaborate with marketing and communication teams for branding and visibility initiatives.
    • Ensure all business development initiatives comply with healthcare regulations and hospital policies.
    • Recommend service innovations and cost-effective strategies for business expansion.

    Key Requirements

    • Bachelors Degree in Business, Marketing, Healthcare Management, or related field.
    • Minimum 5 years experience in business development, in a hospital or healthcare-related environment.
    • Strong understanding of SHA structures, insurance processes, and healthcare client needs.
    • Proven record of exceeding growth targets and building corporate/insurance partnerships.
    • Excellent leadership, communication, and negotiation skills.
    • Competence in team supervision and strategic planning.
    • Ability to influence the market decision.

    Method of Application

    Interested and qualified? Go to Bollard Consulting Limited on www.bollard.co.ke to apply

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