Brand Shop Associate at Britam

Job Purpose

• To role holder is responsible for selling branded merchandise. He/She will be responsible for receiving new inventory, assisting with inventory preparation, pricing, inventory stock-taking, and storeroom coordination plus providing customer service and sales at the Britam Brand Shop.

Key Responsibilities

• Ensure that all incoming merchandise are received, inspected and reconciled with the purchase orders (LPO’s) and that any damages and discrepancies on orders received are documented and tracked
• Ensure maintenance of stock re-order levels, items sold and surplus
• Taking note of miscounted, damaged or missing items and notifying the Marketing team
• Ensure maintenance of inventories at the levels set by the management so that there are no overstocking or stockout
• Confirm that all user-satisfactory items are received and delivery notes duly signed
• Guarantee efficient inventory management and support user department(s) in ordering adequate merchandise and supplies
• Ensure that proper control of stocks in and out of the Brandshop is maintained
• Preserve updated records of branded merchandise items
• Performs sales transactions by assisting Brand shop customers with item selections, bagging, wrapping, and payment.
• Develop sales promotions and discounts for the Brandshop
• Coordination and dispatch of merchandise to branches in liaison with the stores and mail office to ensure deliveries are done timely.
• Organize and clean the Brand Shop on a daily basis. Perform daily inspections to maintain a clean, neat, debris-free shop and work area.
• Prepare relevant accurate inventory ad-hoc and monthly reports for analysis.
• Ensure accurate accounting for all transactions to and from the Brandshop and reconciliation of the system quantity and physical stock counts
• Proactively resolve Brandshop inventory issues that arise to improve customer satisfaction
• Verify that all goods received are in line with the purchase order specifications, quality and quantity.
• Conduct quarterly stock take of inventory, analyze the variances and report accordingly
• Delegated Authority; As per the approved delegated authority matrix.
• Bachelor’s Degree in Procurement, Supply Management or a business-related course
• Three (3) years’ experience in a similar role with at least one (1) year in a retail shop set-up
• Experience in stock control and dispatch planning.
• Strong computer and business solutions software skills i.e ERP or POS
• Strong analytical and problem-solving skills
• Membership in KISM will be an added advantage

Technical and Functional competencies

• Strong organizational skills: ability to prioritize work and meet deadlines
• Computer literate (MS Word, PowerPoint and Excel)
• Records management
• Planning and organizational skills
• Strong writing and oral presentation abilities.