Business Analyst at Minet Kenya

Purpose for the Job

As a Business Analyst, you will bridge the gap between business needs and technical solutions, ensuring our projects align with strategic objectives. You’ll collaborate with cross-functional teams to analyse requirements, translate them to the technical development team, quality assure the outputs and optimize processes.

Duties and Responsiblities

• Work with various stakeholders to gather, document, and analyse business requirements.
• Design solutions that enable the business to achieve its objectives, improve user experience, and drive system adoption.
• Leverage on standard system functionality and custom development to solve complex business requirements.
• Collaborate with IT, healthcare, and operations teams to translate requirements for the technical team to develop functionalities that meet the business requirements.
• Support testing, training, documentation and implementation of new system functionalities or processes.
• Ensure project deliverables meet quality standards and business objectives.
• Maintain familiarity with system integrations and their impact on feature enhancements.
• Identify, document, communicate and enforce standard business processes as they relate to the system.
• Create operational excellence through best practice sharing and process consistency across all users and departments.
• Assist the project management team with project planning, managing timelines, and ensuring the project is delivered on time and within budget.

Key Result Areas

• Analyse business requirements, translate them to the technical development team, quality assure the outputs and optimize processes.
• Identifying opportunities for improvement to enhance processes, systems, and strategies.

Key Competencies

Knowledge And Skills Required

• Proficiency in requirements gathering techniques and tools (e.g., JIRA, Confluence, or equivalent).
• Excellent interpersonal and presentation skills for engaging diverse stakeholders.
• Knowledge of project management methodologies (e.g., Agile, Waterfall).
• Exceptional problem-solving skills and attention to detail.
• Experience in implementing healthcare systems is an added advantage.
• 3 years of experience as a business analyst or in a similar role statement from academic & professional qualifications.

Professional and Academic Qualifications

• Bachelor’s degree in business, Economics, Computer Science, or related field.