Business Analyst at Sidian Bank

JOB PURPOSE

The job holder will be responsible for working closely with the project team members and leads to help deliver strategic organizational projects efficiently. The business analyst is tasked to streamline user requirements and deliver quality, on time and on budget projects.

KEY RESPONSIBILTIES 

• Business Requirement Analysis
• Communication and Collaboration
• Solution Design and Evaluation
• Risk Management

 Business Requirement Analysis

• Scope and facilitate process engineering projects / initiatives for assigned projects portfolio in conjunction with relevant stakeholders.
• Gather and analyze business requirements through interactions with stakeholders.
• Translate business needs into detailed and clear system requirements.
• Ensure that requirements align with organizational goals and can be effectively implemented.
• Assist in the definition of project scope, project schedule and project costs using appropriate verification techniques
• Manage Changes to project scope activities to drive framework adoption.
• Provide regular progress reports to management and facilitation of stakeholder’s meetings and workshops.
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of status reports to all stakeholders.
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation.

Communication and Collaboration

• Serve as a liaison between business stakeholders and the IT development team.
• Facilitate effective communication, ensuring a shared understanding of project goals and requirements.
• Collaborate with cross-functional teams to address challenges and find optimal solutions.
• Communicate to management on root cause issues causing conflict with the intended process execution and recommended solutions.
• Monitor and train internal users on newly implemented systems to heighten awareness of new systems.
• Establish and maintain relationships with third parties / vendors.
• Partner with other stakeholder teams across business units to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with all stakeholders.
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Solution Design and Evaluation

• Support delivery of continuous organizational process re-engineering / change strategy across business units.
• Participating in product development and implementation by analyzing data and financial requirements for new products, channel developments or new IT investments.
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Design and propose solutions to address business challenges or enhance existing processes.
• Evaluate and recommend technology solutions that align with business objectives.
• Assess the feasibility and impact of proposed solutions, considering factors such as cost, time, and resource requirements.

Risk & Compliance

• Ensure compliance with all banks policies, procedures and all statutory requirements.
• Comply with the banks Anti Money Laundering (AML) & Combating the Financing of Terrorism (CFT) policy as defined by CBK prudential guideline
• Ensure that confidentiality and integrity of the Bank’s information is maintained at all times in line with cyber security and information security guidelines
• Ensuring adherence to the policies as defined in the IT security policy considering the disciplinary process that follows any violation.
• Ensure responsibility for using personal data by following the data protection principles under the data protection act and make sure the information is used fairly, lawfully and transparently and used for specified, explicit purposes.
• Ensure that Anti Money Laundering/Countering Financing of Terrorism/Countering Proliferation Financing compliance culture is promoted within areas of operation
• Closure of identified deficiencies from concluded audits, correction within stipulated timelines, and ensure no repeat findings.
• Ensure to Report suspected money laundering cases escalated by staff in the Group/ Department/ Unit to the Money Laundering Reporting Officer as soon as such incidents occur but within 12 hours of occurrence.   
• Ensure that information, data requests, and feedback are made available to the ERM department in a timely manner for effective decision making on money laundering, terrorism, and proliferation financing risks, assessments, and reporting to the regulators.
• Ensure that staff have AML/CFT/CPF Key Performance Indicators (KPIs) and disciplinary action is taken against those who violate AML/CFT/CPF policies and procedures
• Ensure that all relevant information has been provided and considered for decision-making for high-risk accounts and transactions, escalations from the Compliance Unit, and applying of exceptions to bank policy and procedures’ compliance.
• Ensure that there are adequate screening (Know Your Employee Program) procedures to ensure high standards when onboarding new staffs or promoting existing ones.
• Identify major risks affecting the Group/ Department/ Unit  and ensure necessary steps are taken to measure, monitor, and control structure with control activities defined at each level and duties properly segregated.

DECISION MAKING AUTHORITY

• Review scope of work and project initiation documents.
• Review user requirements for completeness.
• Review the impact and approve change requests during the project cycle.
• Review the UAT pass rate as per the exit criteria for the project Go live.

ACADEMIC BACKGROUND

• University degree in Computer Science / Information Technology/ Project Management related field with minimum of Second-Class Honors, Upper Division.

WORK EXPERIENCE

• At least 2 years in a Projects Management Position or a related field.
• 3+ years of proven experience in an analytics and systems development capacity
• Experience in business analysis or a related role.

SKILLS & COMPETENCIES

• Exceptional analytical and conceptual thinking skills.
• Excellent external and internal communication skills.
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Solid organizational skills
• Strong working knowledge of Microsoft Office
• Proven analytical abilities
• Practical experience generating process documentation and reports
• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven capabilities in project and user-testing management
• Proven development of innovative and impactful systems solutions
• Extensive experience with data visualization
• Highly proficient technical writing capabilities

PROFESSIONAL CERTIFICATION

• Project Management professional (PMP/PRINCE II certification)
• ITIL Certification