Business Development Manager at CDL Human Resource

PURPOSE OF THE ROLE

• Our Client is an established provider of Integrated Electronic Security Systems (surveillance, access control, fire detection, building management, visitor and parking management, and related solutions) with a strong client base across government, financial, and commercial sectors in Kenya and the region.
• The Business Development Manager will build and sustain relationships with consultants, quantity surveyors, architects, project owners/developers, and security managers, with the objective of creating early, consistent visibility and preference for the client within projects that are under construction or in the pipeline. This is a relationship-first, network-driven role.

KEY RESPONSIBILITIES

• Identify, build, and maintain relationships with consultants, quantity surveyors, architects, project owners, developers, and security managers within the built-environment and infrastructure ecosystem.
• Proactively map and track projects under construction or in the pipeline, engaging relevant stakeholders early in the project lifecycle.
• Represent USS at industry events, professional association forums, site visits, and networking functions to build brand visibility and credibility.
• Position USS as a trusted, capable partner for electronic security and safety systems to key influencers and decision-makers.
• Generate and qualify leads, then hand them off cleanly to the presales team for quotation and the design team for solution development.
• Maintain an accurate, up-to-date record of relationships, engagements, and opportunities in the CRM.
• Feed market intelligence back to management competitor activity, upcoming tenders, industry trends, and project pipeline movement.
• Work collaboratively with the presales and design teams to ensure a smooth internal handoff once an opportunity is identified.
• Own delivery against a mutually agreed sales/business development target.
• Update the CRM system on a periodic basis with relationships, engagements, and opportunity status this record will form the basis of periodic review meetings and discussions.

WHAT THIS ROLE DOES NOT COVER

• This role is intentionally scoped around relationship-building and pipeline sourcing, not technical or commercial execution:
• Quotation and pricing — owned by the presales team.
• Technical solution design — owned by the design team.

Requirements

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Business, Marketing, Engineering, or a related field.
• A minimum of 3–5 years of proven B2B business development or relationship management experience, ideally within construction, built environment, security, or ICT-related industries.
• An existing professional network among consultants, architects, quantity surveyors, or project owners is highly desirable.
• Strong track record of relationship-building and networking at a senior/professional level.
• Excellent verbal and written communication and presentation skills.
• Self-driven and comfortable operating with a high degree of autonomy and accountability.
• Comfortable engaging confidently with architects, consultants, project owners, and senior stakeholders.
• Added Advantage: Prior experience working within the ELV (Extra Low Voltage) or electronic security domain will be considered a strong added advantage.

Benefits

• Product and technical training provided on onboarding — no prior security-systems product knowledge required.
• Support from dedicated presales and design teams, allowing full focus on relationship-building and pipeline generation.
• A high-profile, high-autonomy role representing an established, reputable brand within its industry.