Business Development Officer at ABC EXPAT

We are seeking to fill our Business Development Officer position in Nairobi (KE) with an enthusiastic and autonomous individual, who also has a strong work ethic and a commitment to teamwork. You will be responsible for obtaining and maintaining long term key corporate clients. The ideal candidate should be good in building strong relationships with strategic clients and partners. The goal is to contribute to the sustainability and growth of our business across Africa to achieve our long-term success.

Responsibilities

• Engage in market research in order to identify new opportunities for business
• Manage customer calls and appointments effectively to schedule clients’ meetings
• Supervise the client database to manage customer contacts and mailing lists.
• Develop in-depth knowledge about prospective clients and industry trends
• Build and maintain relationships with existing clients to understand their needs, address any concerns, and identify opportunities for upselling or cross-selling.
• Developing innovative strategies for retaining clients
• Prospect new clients via sales calls, emails and networking events on the various services offered by the company and follow them up so as to close the business deals
• Respond to queries and complaints from clients regarding the company’s services in a timely manner
• Follow up on leads generated through other departments
• Collect and monitor feedback from clients and maintain a high degree of client satisfaction
• Develop, tailor, and deliver content for pitches and client presentations.
• In charge of applications submission and follow-up in the different administrations
• Monitor and analyze the activities of competitors to identify strengths, weaknesses, and opportunities in the market.

Qualifications

• Bachelor’s degree in business administration or equivalent
• Excellent Sales and Negotiation Skills
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
• Proven sales experience with track record of over-achieving sales quota
• Exceptional communication & presentation skills
• Detailed-oriented, focused & methodical
• Proven transformative leadership skills
• Working knowledge of expatriation market dynamics and requirements
• Self-motivated and results-driven
• Customer service focus and attention to detail
• Strong negotiation and interpersonal skills
• Fluency in oral and written English. French is a plus

Benefits

• Competitive compensation packages
• Travel opportunities in East Africa
• Great work culture and conducive environment