Business Development Officer at The Nairobi Hospital

• The overall purpose of this job is to generate new business opportunities for the hospital and maintain strategic business relationships with existing clients in order to improve market position and contribute to financial growth of the hospital.

Key duties and responsibilities

• Identify and source corporate clients in order to bring on board new business and ensure organic business growth in line with set objectives;
• Identify target market for the hospital’s new service offering and inform them of the new and other existing service offerings for the hospital;
• Coordinate and carry out hospital rounds to showcase hospital facilities to new and/or existing clients;
• Schedule and attend meetings with new and existing clients to identify new business opportunities and maintain business relationships;
• Conduct relationship management with Consultant doctors/admitting staff and referring doctors
• Organize value adding services for existing clients including free health talks and medical camps to contribute to customer satisfaction and retention;
• Draft, review and implement medical services agreements for corporate clients in consultation with legal, finance and clinical departments;
• Prepare routine correspondences to corporate clients and dispatch the same accordingly;
• Arrange for credit facilities including renewals and terminations as they fall due awell as maintain an up to date database in line with requirements;
• Conduct awareness sessions for the hospital’s staff for sensitization on clients’ expectations in line with the clients’ contractual obligations; and
• Any other responsibilities that may be assigned to the job holder by the supervisor from time to time.

Knowledge, experience and qualifications required

• Bachelor’s Degree in Business Administration, Marketing or any other business related fields from a recognized University
• Professional qualifications in Marketing/Sales or related area.
• Minimum of 5 years’ experience in marketing or business development in the service industry.