Business Relationship Trainee (6 Posts) at Hand in Hand Eastern Africa (HiH EA)

REF. NO: HEA BRT-01/2023

Duties and responsibilities

• Create general awareness of HiH EA operations activities in assigned areas of operation through promotion and outreach.
• Select, identify and recruit potential groups/members in accordance with the established operations policy.
• Mobilize, form and attend group meetings and ensure groups are cohesive and sustainable in line with HiH EA requirements.
• Ensure collection of member personal information and fully filled registration form (bio data tool).
• Facilitate group/member selection, group formation and general group and member management.
• Training of groups on the HiH EA model.
• Appraise group/member on level of access to credit and remit the applications to the relevant approval persons/bodies.
• Process and disburse loans and ensure continuous follow-up for timely loan repayment/recovery.
• Prepare and submit daily, monthly, semi-annual and annual reports in a timely manner
• Provide clients with post loan extension services.
• In consultation with the Branch Manager, collaborate with government agencies and local NGO’s for the benefit of both the clients and the programme.
• Represent HiH EA in the designated area, including representation in local development committees; and participate in relevant forums whenever nominated such as government, community and other stakeholder forums.
• Participate and assist in monitoring and evaluation including supporting field activities, provision of data and information, adoption of findings and recommendations, documentation of case studies, experiences and lessons and adoption best practices.   
• Create and nurture effective working relationship with stakeholders; beneficiaries, local community, partners, service providers, collaborators, relevant government agencies etc.
• Maintain quality standards and ensure compliance with policy and procedures in implementation of activities in the assigned area.
• Ensure proper documentation and maintain adequate records for all activities through maintenance of proper and effective filling system.  
• Keep assigned HiH EA assets such as equipment, tools and motor cycle in good working condition and report any breakdown and damages to the Branch Manager in a timely manner.
• Perform any other duties as may be assigned by the Supervisor from time to time.

Specifications

• Diploma or higher qualification in any of the following areas: Community Development, Social Sciences, Agri-business Cooperative, Micro Finance, Marketing, Business Management, Administration, Commerce or related field.
• Strong conceptual and practical understanding of peri-rural development and financing.
• Passion and ability to work with marginalized rural and peri-urban communities.
• Positive attitude and high level of integrity and good team player.
• Demonstrated initiative, good and consistent performance.
• Good interpersonal, public relations and community mobilization skills with demonstrated ability to develop and maintain constructive relationships and profitable networks, and work with people of diverse backgrounds at the local community level.
• Computer literate – good knowledge in MS Office applications an added advantage.
• Self-driven, and able to work with minimal supervision.
• Good team orientation. 
• Good planning and organizational skills with demonstrated ability to multitask and follow instructions.
• Good communication skills and working knowledge of English, Kiswahili.
• License and experience to ride a motor bike is an added advantage.