Cashier at Gap Recruitment Services Limited

Role Overview:

The Cashier will be responsible for handling customer purchases, managing payments, maintaining accurate records, and assisting with order coordination for both walk-in and online customers. The ideal candidate should be trustworthy, detail-oriented and able to multitask in a busy retail environment.

Key Responsibilities:

• Receive and process payments (cash, card, and mobile money) accurately and efficiently.
• Issue receipts, refunds or exchanges as required.
• Maintain accurate daily sales and transaction records.
• Assist customers with product inquiries and direct them to relevant attendants when necessary.
• Handle online sales orders received through WhatsApp Business, Instagram, and other digital platforms.
• Coordinate with the delivery and pharmacy teams to ensure timely dispatch of customer orders.
• Reconcile cash and digital payments at the end of each shift and prepare sales summaries.
• Maintain cleanliness and orderliness of the cashier area.
• Provide excellent customer service to ensure a positive shopping experience.

Qualifications & Skills:

• Minimum of 2 years of experience as a Cashier, preferably in a retail or pharmacy setting.
• Proficiency in using POS systems and digital payment platforms (M-Pesa, card, etc.).
• Strong numeracy and record-keeping skills.
• Excellent communication and customer service abilities.
• High level of integrity, honesty, and attention to detail.
• Basic computer literacy (MS Office, WhatsApp Business, etc.).
• Ability to multitask and work in a fast-paced retail environment.