Catering Officer.Catering at Kenya Airways

Description

ROLE PURPOSE STATEMENT

Execute daily catering operations so as to ensure seamless product delivery and efficient management of catering processes in a timely manner

KEY ACCOUNTABILITIES/RESPONSIBILITIES 

• Execute planned catering activities to ensure reliability of standards and schedules.
• Ensure all safety and security guidelines and regulations are observed and incorporated in all operational tasks.
• Report on catering meal uplift per flight and address any operational challenges.
• Monitor and manage any disruptions in liaison with related stakeholders.
• Ensure efficient and effective loading and offloading of in flight amenities to achieve targeted objectives.
• Audit catering products from catering supplier and ensure KQ specifications are adhered to at all times.
• Ensure waste management and over catering  initiatives are in line with projected targets.
• Verify loading of items from the caterer and spot check on meals.
• Monitor and report on catering equipments return from out stations.
• Ensure proper loading of reading materials, landing cards, visa forms, headsets, blankets and other amenities.
• Monitor meal uplifts and communicate to out stations on return catering.
• Ensure all SPMLs are loaded and handed over to Crew with appropriate paperwork on flights ex-NBO and back catered flights.
• Meet arriving flights and solicit for feedback from crew in regard to the catering product.
• Participate in all catering related meetings and ensure implementation of any recommendations.
• Ordering of out station landing cards and preparation of in-flight documents for use on board.
• Input meal data and do a daily reconciliation with NBO catering supplier. 
• Ensure closure on variances on a daily basis.

Qualifications

• Certificate in catering or related field.
• At least 4 years relevant experience in catering.
• Computer proficiency.
• Organizational and analytical skills.
• Valid driving license with at least 2 years experience will be an added advantage.

Desired Competencies

• Ability to work with minimum supervision
• Unquestionable honesty, integrity and ethics
• Accuracy and attention to detail
• Results oriented
• Strategic thinking and instant decision making
• Good communication skills

Note: This is a 3 year renewable contract based on performance.