CBS Product Development Engineer at Safaricom Kenya

JOB DESCRIPTION

Reporting to the Billing Engineering Tech Lead,the position holder will work with the Revenue management; product development team to design, configure and deploy new products and services. He/ She will be expected to guarantee quality through proper configurations, user acceptance testing and advice on improvements on customer experience and journey. 

RESPONSIBILITIES

The product development engineer will be charged with:

• Participation in Product development life cycle activities.
• Configuration of new products and services
• Reviews and contribution to the test cases, based on the services in scope. 
• Execution of SITs and supporting the UATS of new products & services
• Ensuring quality and accuracy and that all customer related issues have been addressed.
• Deep understanding of customer operations. 
• Passion to work with the team members
• Automation of processes.

QUALIFICATIONS

A degree in IT, computer science, Telecommunication or Electrical Engineering

• 3 years working as an engineer in a telecommunications environment (vendor or operator)
• Strong Linux/Unix skills, 
• Strong database skills
• Strong analytical and problem solving abilities.
• Excellent verbal and written communication skills.
• Team player.
• Organized and detail oriented.