CBS Product Development Engineer at Safaricom Kenya

Key Responsibilities

• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work
• Participate in Product development life cycle activities while achieving faster time to market.
• Translate business and customer requirements into technology requirements to meet current and future business needs.
• Operation and maintenance of CCS and billing platforms.
• Reviews and contribute to the test cases and optimal designs for existing and new services.
• Research, review and recommend emerging technologies and innovative customer solutions and liaise with stakeholders for technology adoption.
• Participate in deployment and quality assurance through execution of Unit testing, SITs and supporting the UATS of new products & services.
• Dedicated to delivering accurate, high-quality products & Services and ensuring every customer issue is thoroughly resolved.
• Identify and resolve customer pain points related to charging and billing 
• Brings energy and passion to teamwork and cross-functional collaboration.
• Take part in initiatives to automate and digitize processes, improving efficiency and accuracy.

Qualifications

• A degree in IT, computer science, Telecommunication or Electrical Engineering
• 3 years working experience relevant to the role
• Strong database skills including MySQL, PostgreSQL.
• Software development skills; Java or python programming
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Team player.
• Organized and detail oriented.
• Experience of Huawei Convergent Billing System (CBS) will be an added advantage.
• Knowledge of GSM technologies
• Knowledge of Machine learning, Robotic Process Automation and Cloud technologies will be an added advantage.
• System analysis and design is an added advantage