Centre Manager at Africare

Core Responsibilities

• Ensure the Medical centre operates and provides healthcare services within stipulated operating hours at all times.
• Staff Management: attendance to duty, absenteeism, leave, performance, staff discipline and adherence to company policies and procedures.
• Report all incidence that occur in the within the stipulated guidelines
• Ensure the Medical centre has sufficient supply of required equipment, stationery and drugs.
• Ensure all the required licenses are obtained, remain current and displayed within the Medical centre premises,
• Regular review of quality standards and take necessary steps to ensure compliance of the Medical centre under various regulations, laws and authorities e.g. County Government, Licensing bodies.
• Ensuring the duty rota is in place by 25th of every month for the coming months and well posted in the notice boards
• Ensuring that the medical Centre has functional medical equipment and their optimal utilization and repair in case of breakdown or malfunction,
• Ensuring a timely solution for any grievance that has arisen from a patient related to clinical practices, and ensure that all patient’s complaints/feedback are acknowledged promptly, and handled effectively.
• Conduct regular meetings with staff and give an update on medical centre performance, Quality of care and staff related issues.
• Manage medical emergencies by ensuring emergency medical preparedness as the emergency team leader and ensure emergency drills are performed.
• Duly document all Incidences and manage accordingly 
• In conjunction with consultants, work to provide specialized care to clients.
• Provide effective supervision to nurses including objective setting, performance management, and mentoring, enhancing clinical acumen and ensure staff productivity is optimized. 
• Collecting, compiling and submission of accurate clinical reports and any other required documentation. 
• Lead the department in development, implementation and review of Standard Operating Procedures for the assigned department aimed at providing safe and quality healthcare to patients.
• Attend departmental meetings to build teamwork, communicate, identify problems and agree on solutions, evaluate departmental performance etc.
• Monitor adherence to the standardized hazardous and other waste disposal technique including all IPC measures.

Education, Experience & Skills:

• At least a Diploma/Bachelor’s degree in Clinical medicine and Surgery or its equivalent with a minimum of 2 years’ experience in a similar role in a busy Hospital. 
• Registered by the respective professional body e.g. Clinical Officers Council of Kenya
• Valid Practice License 
• BLS/ACLS Certification where its applicable
• Wide knowledge of the healthcare industry
• Strong business acumen
• Proficiency in computer application
• Proven leadership, communication, interpersonal and decision-making skills.
• Excellent oral and written communication skills (English and Swahili)
• Ability to work under minimum supervision and manage a team.