Channel Sales Manager - Retail & Key Accounts at Volt Management Services Limited

• The purpose of this role is to lead the Retail & Key Accounts channel for Company, as we transition from a manufacturing business to become a consumer-led company. This includes implementing a channel sales strategy, driving growth within the channels, market research, and input to the product development process.

This is a critical role to ensure sales delivery in Organization.
Key Responsibilities

• Build and manage relationships between our client and key and other retail partners
• Execute our retail channel strategy aligns companys overall sales and marketing objectives
• Implement our JBP, by managing incentives and ensuring we meet sales targets
• Managing inventory levels, dead stocks to be identified and replaced with fast moving products and new listings SOS, share of shelf management - aim to harmonize the standard displays across all key accounts.
• Analyze sales data identify trends and opportunities improvement
• Training and supporting our merchandising team.
• Developing and maintaining relationships with key accounts customers- serving as main point of contact for their needs and satisfaction
• Identify and develop new channel customers or distributors to expand sales Not only meeting sales target and revenue growth, but exceeding
• Working closely with key accounts and internal teams to develop strategic plans for growth and market penetration
• Analyze and see market trends well in advance.
• Identify and pursue new business opportunities within assigned key accounts
• Training and support to channel customers on product knowledge, sales modes,
• Promotions -Work on sales offers and prepare report after the offer
• Contact negotiation ensure favorable terms and conditions win / win principle
• Performance monitoring
• Market research and Competitive analysis stay updated on industry trends, competitor activities
• Continuous improvement stay on top for customer evolving needs, optimize operational efficiency,
• Enhance Customer Experience.

Skills & Experience

• We value people who are extremely ambitious and have a track record of high-performance, with the ability to develop alongside the business, and are able to continually step out of their comfort zone in order to engage in personal growth.

Essential:

• A track record of high-performance in a related role.
• Strong knowledge of retail & key accounts, including best practices.
• Previous experience managing a complex sales channel with hundreds of SKUs.
• People leadership experience, spanning multiple organisational layers.
• Analytical capability, including the ability to assess information, set priorities and execute on them.
• Demonstrated capacity to work independently, and execute change.
• Excellent verbal and written communication skills in English and Swahili, allowing you to coordinate across multiple departments and stakeholders.
• A growth mindset we wont be immediate experts in everything we set out to do, but thats ok, as long as were learning and making progress while managing our risk.
• Comfort with an ambiguous environment, where we will sometimes have incomplete information for decision making.
• Comfort with a broad mandate, where expectations are high, but which also allows a lot of freedom to deliver on outcomes.
• A bias for action, with the ability to operate in an ambiguous environment, where we will sometimes have incomplete information for decision making.

Preferred Skills & Experience:

• Experience working with a performance management structure and delegating responsibilities to staff.
• A track record of high-performance in a related role.
• Account management experience, including order cycle management.
• A good understanding of data, including analysis and developing actionable insights.
• Experience in market research and integrating this into a sales approach